Pet Groomer

No: of vacancies:

Objectives

• Deliver outstanding customer service to pet owners by executing style requests, communicating clearly and honestly, and bringing a positive attitude to work each day
• Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals
• Protect the best interests of our customers and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas
• Help our organization continue to grow by forming fruitful relationships with customers that result in repeat visits

Responsibilities

• Clean and freshen pet hair by washing, shampooing, and conditioning it
• Shave, trim, and style pet hair according to the owner s preferences
• Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
• Maintain a clean workstation by sanitizing and sweeping before the arrival of every client and at the end of every workday
• Advise owners on at-home care tips and best practices for their pets

Essential Qualification

• Professional certification/ Certificate in Grooming
• Experience in pet grooming
• Experience in customer service
• Experience with animals in a professional capacity

Desirable Qualification

• Demonstrated passion for animals
• Sound understanding of animal behaviour
• Ability to work comfortably with animals, including anxious ones
• Ability to stand for at least two hours and to lift heavy pets
• Willingness to learn new skills and techniques
• Well-developed verbal communication skills
• Computer literacy
• Excellent attention to detail
• Exceptional customer service skills

Pet Groomer Responsibilities

• Clean, cut, trim, shampoo, and rinse pets, including bathing and handling dogs, cats & exotic pets
• Dematting and detangling hair as required
• Bathing, conditioning, and drying pets
• Trimming pets nails, brushing their teeth, and cleaning their ears
• Anal sac emptying & cleaning
• Grooming and styling pets according to pet owners instructions or standard grooming styles
• Accommodating special requests that pet owners may have
• Identifying health issues in pets, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations
• Ensuring that all pets are safe during the grooming process
• Keep all grooming tools properly stored, clean and dry, sanitized, and ready for use
• Routine cleaning of work bench tops and areas
• Assist/ Recommending suitable grooming products to pet owners
• Maintaining compliance at all areas of work
• Perform other duties as assigned by the Management