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Radancy
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Performance Media Manager

Performance Media Manager

Radancy

5 - 10 years

9 - 13 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

digital media coding analytical social media billing web development manager technology issue resolution continuous improvement operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

As the Team Manager you will be directly responsible for the quality and success of client deliverables and problem solving. You will interface with department leaders to keep the offering competitive, drive customer solutions, create compelling analysis, and provide feedback to improve offering as requirements are determined.

Role Function

Customers & Staff
Directly manage a group of Media Traders and maintain a work environment that yields strong individual and team performance.
Engage with key customers where needed (onboard new clients, audit performance, issue resolution, QBR support, delivery support)
Build relationships with customer success teams to ensure clear communications and problem solving for client delivery.
In partnership with the Global department head, ensure proper training and development of all staff members.

Product & Processes
Keep abreast of industry standards by ensuring time to learn new tools, read industry info, taking classes and staying up to date with the training curriculum
Analyze and assess the performance of campaigns and translate quantitative and qualitative data into recommendations and plans for improvement
Liaise with SME s and Product Development as feedback loop and voice of the customer and delivery teams for continuous improvement of offering and tools
Ensure adherence to all department and client SLAs within the team

Other
Coordinate with finance on billing and credit implementation processes
Coordinate with publishers to improve overarching platform performance
Provide feedback to department leaders for continuous improvement of offering and tools

Qualifications:

The ideal candidate is data-driven with an analytical mindset. You are intellectually curious and able to combine data and relevant information to turn insights into action to get results. We re looking for unconventional thinkers. Relentless collaborators. And ferocious innovators. Talented individuals who are ready to work towards solutions that transform the way employers and job seekers connect.

In addition to the above, below are some qualifications that would make a candidate successful:

5+ years of experience leading media campaigns and strategy across multiple platforms
Track record of success across programmatic media and/or social media
Comfortable and experienced in managing a high-performing team; providing oversight and support as needed
Experience and knowledge of tagging and tracking paid media activity
Demonstrated collaboration and communication skills (verbal and written) to enable strong and efficient internal and client relationships
Possesses strong operational discipline and ensures timeliness of deliverables
Combines being analytical + creative with a passion to develop and test new ways to engage consumers across the digital media landscape

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Performance Media Manager