People Support Coordinator

Saasguru

2 - 7 years

1 - 4 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

preboarding onboarding employee inquiry data maintenance customer service technical aptitude

Work Mode

On-site

Job Type

Full Time

Job Description

People Support Coordinator

Roles and Responsibilities

HR Process Administration:
Coordinate and support key employment milestones, including
preboarding, onboarding, offboarding
, internal transfers, and other HR-related lifecycle processes.
Employee Inquiry and Support:
Serve as the first point of contact for employee inquiries through the
HR service center
, ensuring prompt and accurate responses.
Data Maintenance and Reporting:
Maintain and update employee records and run basic workforce reports to ensure data integrity.
Knowledge Base Contributions:
Create and improve
HR knowledge base articles
for employee self-service and efficient case management.
Confidentiality and Compliance:
Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures.
Process Improvement:
Identify opportunities for process improvement and contribute to the enhancement of HR operations.

Skills Required

Education:
A
Bachelor's degree
(3-year degree) is preferred.
Experience:
2+ years of functional HR experience
or
3+ years of general experience
.
Customer Service:
Strong experience in delivering excellent customer service and creating positive experiences.
Attention to Detail:
Detail-oriented with a proven ability to complete tasks effectively and efficiently.
Confidentiality:
Experience in handling confidential information with discretion.
Organizational Skills:
Strong organizational skills and the ability to prioritize tasks to meet deadlines.
Technical Aptitude:
A strong technical aptitude to learn and administer people technology.
Language:
Clear proficiency in both written and spoken
English
is required for effective communication.

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