Pension Administrator | MBA Fresher | 2025 Pass-out

Aptia is currently seeking a highly motivated and experienced professional to join our team. You will be responsible for owning the end-to-end delivery process for our clients, ensuring that all aspects of our services are delivered efficiently and effectively.

What can you expect?

• Becoming a part of a high-performance team.
• Gaining strong domain knowledge and becoming a specialist in the Pension Administration Business.
• Taking complete ownership of end-to-end delivery and client ownership.
• Contributing to making a positive difference to the lives of the end customers and exceeding client expectations through strong operational rigor and delivery.
• Being bold in thinking and bringing innovative solutions to any barriers faced.

Key Responsibilities

• Analyse and work with large amount of data and performing relevant tasks required for periodic plan management tasks and issuing member communications.
• Manage and oversee the entire delivery process, from initial client consultation to final delivery and follow-up.
• Coordinate with various departments to ensure that all client requirements are met and that projects are delivered on time.
• Serve as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction.
• Identify opportunities for process improvement and implement strategies to enhance delivery efficiency and quality.
• Monitor project progress and provide effective and accurate reporting of key metrics
• Handle any issues or challenges that arise during the delivery process, working closely with clients and teams to resolve them promptly.
• Ensuring that all compliance and regulatory requirements are met and maintained.

As part of your day-to-day responsibilities, you will be working on tasks that cater for managing pension funds and communicating with various stakeholders through a combination of letters/ email channels; ensuring all aspects of a clients queries are resolved.

Through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working.

What is in it for you?

• The company provides Group Medical Cover coverage to colleagues and their dependent family members.
• Colleagues are also eligible for 10 Public holidays along with 18 earned leaves, 7 sick leaves, and 8 casual leaves in a calendar year. *Leave policies change based on base location.
• Blended work profile A blend of work from home and office opportunities in line with the business approved policies
• A dynamic business environment with immense learning opportunities within this niche domain. Quick thinking and decision making will be put to test each day.

Qualifications:

• Strong command of MS Office tools (especially MS-Excel, MS-Word, Outlook). (Must have)
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and team members.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• A problem-solving mindset, with the ability to think critically and provide effective solutions.
• A degree in business administration, management, or a related field.

Your candidature will stand out if:

• Strong analytical and problem-solving skills
• Ability to work with large quantities of data
• Strong ability to plan and manage numerous processes, people and priorities simultaneously
• Proven experience in a similar role, with a strong focus on client delivery and project management.

A great place to work.

Were an ambitious company with an enthusiasm for innovation, specialism, and collaboration.