Pega Lead Decisioning Architect

We are seeking an experienced Pega Lead Decisioning Architect to lead and support the migration, design, and implementation of next-best-action decisioning (NBAD) capabilities across customer channels. This role requires a deep understanding of Pegas decisioning architecture, 1:1 Operations Manager, and application overlays. You will work closely with business and technology stakeholders to ensure successful parallel runs, cutovers, and best-practice adherence in a banking environment.

Key Responsibilities:

• Provide consultancy and architecture review for

  NBAD migration

  , including context setting, solution design, and testing.
• Offer recommendations and share best practices for Pega decisioning to ensure

  compatibility

  ,

  scalability

  , and

  optimal performance

  .
• Lead and support

  parallel run

  strategies and

  cutover

  activities in collaboration with channel teams.
• Advise on

  1:1 Operations Manager

  usage, application overlays, and

  BOE system setup

  to ensure alignment with enterprise models.
• Troubleshoot and guide resolution of technical and decisioning issues in a multi-application setup.
  
• Provide expert support to project teams within the

  HKT hour framework

  and contribute to key architectural decisions.

Required Skills & Expertise:

• 8+ years

  of hands-on experience in

  Pega Decisioning

  and application architecture.
• Successfully implemented

  multi-level decisioning

  and

  multi-application architecture

  in at least one large-scale project.
• Deep knowledge of

  1:1 Operations Manager

  ,

  Application Overlays

  , and associated troubleshooting techniques.
• Experience advising on

  BOE setup

  and

  1:1 operational models

  .
• Solid understanding of parallel run strategies and providing effective

  cutover support

  for digital channels.
• Strong communication and stakeholder management skills, particularly in banking or financial services.
  

Preferred Qualifications:

• Pega Certified Decisioning Architect (PCDA) or Lead System Architect (CLSA) preferred.
  
• Experience with enterprise-level Pega CDH (Customer Decision Hub) deployments.
  
• Background in

  banking domain projects

  , especially those involving migration or modernization of decisioning platforms.
• Familiarity with agile methodologies and project support best practices.