Responsible for ensuring that payroll cloud system implementations are compliant with the organization's policies and objectives.
Responsibilities
- Lead implementation projects in line with the Global Payroll Operations guidelines and objectives.
- Develop a solid understanding of all cloud payroll systems including time and attendance applications, in-house payroll applications, and HR applications.
- Collaborate with HR and payroll operations to create complete business requirement document
- Perform all unit testing and UAT in accordance with testing matrices for cloud payroll system implementations.
- Review user design for optimum end user experience.
- Assist with creating or improving testing matrices.
- Coordinate testing with other lines of business impacted.
- Log and monitor all bugs relating to systems being tested, collaborating closely with developers.
- Effectively communicate project testing progress to project team and escalate issues in a timely manner.
- Ensure project deadlines are being met by monitoring information gathering and issue resolution.
- Update and log new projects in project tracking software.
- Lead or participate in conference calls in a professional manner.
- Support others in the team with learning and queries.
- Create and update user guides/videos for all cloud payroll systems.
- Updates payroll process documents.
- Support with learning and documenting the business requirements
- Provide training on new cloud systems to users
- Assists with creation of communication plans
- Provide support post go live
- Understand, acknowledge, and operate within the department policies and procedures.
- Perform any other duties assigned by the Direct Supervisor.
- Is responsible for continuous improvement and automation of the cloud solutions implemented for Global Payroll Operations.
- Continuously adapt knowledge on existing/new cloud implementations to ensure first level of support.
Qualifications
Career Level - IC3
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