Payments Senior Officer

2 - 5 years

4 - 7 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR RESPONSIBILITIES

Payments team

  • The preparation, checking and release of client, investor and supplier payments in multiple currencies using various payment methods.
  • Liaising with agent banks through dedicated relationship managers ensuring all requests are processed in a timely manner;
  • Ensuring all operational activities are completed with SLAs within a robust control environment managing any risks.
  • Accurately recording all time spent dealing with client matters to ensure clients are correctly invoiced.
  • Reviewing operational processes and controls, proactively identifying and highlighting any risks or weaknesses and driving improvements as appropriate.
  • Pro-actively taking on additional responsibilities and administrational tasks as required by your managers or clients, including project work from initial scoping to delivery into the team.
  • Support management by monitoring service delivery and performance of the team, identifying knowledge gaps or changes that will improve client satisfaction and organizational efficiency.
  • Support periodic and ad-hoc reporting for management and stakeholders.
  • Monitoring of the team email mailboxes and assisting to resolve queries.

YOUR PROFILE

What we ll look for on your CV:

  • Degree level educated in a relevant area such Finance, Accounting or Economics.
  • Experience in payments would be preferred.
  • Supervisory and/or team management experience would be beneficial.
  • Project or change management experience, and in particular, an interest in automation activities would be desirable.
  • Advanced knowledge of MS office package would be considered an advantage.

What will make you stand out in a crowd:

  • Strong communication skills (both written and verbal), organized and flexible;
  • You possess team spirit with the ability to work independently using your own initiative when appropriate;
  • Intellectual curiosity and a problem-solving mindset.
  • Ambitious with a high level of energy and commitment and comfortable working in a fast-paced environment.
  • Ability to work under pressure and meet a range of deadlines;
  • High attention to detail and accuracy, especially numerical.

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