Payments � Process lead/Manager � Gurgaon - GO/JC/1847/2025

Job title:

Payments � Process lead/Manager

Job Location:

GurgaonCandidate Must have 5+ years of experience in Payments & Investigation specially in ATMCandidate must have experience in the BFSI industry, Payments & Cards which includes Investigations, Disputes, Reconciliations, KYC, Onboarding, Periodic Reviews and Remediation activities covering multiple geographies and all risk typesExperience in handling chargeback, Repairing payment messages (Incoming & Outgoing), Treasury reporting and compliance validation for European BankSpecialist in Payments & CardsWith strong planning and Organizing skills currently leading Service Delivery & operations and maintaining strong customer relationshipA team player with exceptional people management skills and focus on meeting and delivering on client KPIs/SLAsFlexibility with shift

Skills Required

RolePayments � Process lead/Manager � GurgaonIndustry TypeITES/BPO/KPOFunctional AreaRequired Education B.ComEmployment TypeFull Time, PermanentKey Skills

• CHARGEBACK
• KYC
• ONBOARDING
• DISPUTES
• FRAUD INVESTIGATION
• KYC DUE DILIGENCE
  

Other Information
Job CodeGO/JC/1847/2025Recruiter NameMarilakshmi S