579 Patient Relations Jobs - Page 15

Responsibilities: * Manage patient flow & satisfaction * Maintain confidentiality at all times * Collaborate with healthcare team on treatment plans * Ensure compliance with hospital policies

Role & responsibilities 1. Patient Registration & Admission Process 1. Ensure timely and accurate patient registration. 2. Supervise admission formalities and documentation. 3. Minimize patient wait time during registration. 4. Ensure all google sheets related to CGHS/BTC admission / discharge are maintained timely 2. Patient Experience & Service Quality 1. Provide high-quality service to patients and visitors. 2. Handle patient feedback, queries, and grievances effectively. 3. Train front desk staff in patient communication and service etiquette. 4. Google reviews and Patient Testimonials 3. Front Desk Operations Management 1. Oversee reception staff scheduling and performance. 2. Ensure ro...

Job Title: Healthcare Business Process Management (BPM) Specialist Job Summary: We are seeking a highly skilled Fresher or Experience to join our team, providing end-to-end business process management services to US healthcare clients. The successful candidate will have expertise in medical billing, claims processing, and revenue cycle management. Key Responsibilities: - Manage and execute healthcare BPM processes, including medical billing, claims processing, and patient demographic entry - Ensure compliance with regulatory requirements and industry standards - Collaborate with cross-functional teams to resolve issues and improve processes - Analyze and resolve complex healthcare-related is...

JD:- Lead and manage hospital operations across departments Implement SOPs and ensure NABH/compliance readiness Coordinate with clinical and non-clinical teams for service delivery Vendor and facility management

Roles and Responsibilities Provide financial counseling to patients undergoing cancer treatment, taking into account their medical history, insurance coverage, and financial situation. Develop personalized payment plans for patients based on their unique circumstances. Collaborate with healthcare providers to ensure seamless communication between patient care teams. Maintain accurate records of patient interactions, treatments, and payments. Identify opportunities for cost savings through negotiation with insurance companies or other stakeholders.

Job Description - Executive - Guest Relations The Guest Relations Executive plays a vital role in enhancing the overall patient and visitor experience within a healthcare setting. This position acts as a liaison between patients, families, and healthcare professionals, ensuring that all guests receive exceptional care and service. Patient and Visitor Relations Welcome and greet patients and visitors upon arrival. Provide comprehensive information about the facility, services, and procedures. Assist patients and visitors with navigation, wayfinding, and appointment scheduling. Address concerns, questions, and complaints with empathy and professionalism. Resolve issues promptly and effectively...

Job Title: Hospital Operations IP & OP Operations Location: Hyderabad Experience: 2–5 years (Hospital/Healthcare industry mandatory) Employment Type: Full Time Job Description: We are hiring for a dynamic professional to manage In-Patient (IP) and Out-Patient (OP) operations in a fast-paced hospital environment. Key Responsibilities: Oversee daily IP & OP flow and patient service operations Coordinate with doctors, nursing, billing, diagnostics & support teams Monitor admission, discharge, and transfer processes Ensure smooth patient experience, TAT, and documentation Address escalations and improve patient satisfaction Maintain compliance with hospital SOPs and quality standards Requirement...

Roles and Responsibilities To receive calls To make review calls To fix appointments Desired Candidate Profile Excellent in spoken English and preferably any other Indian languages- Hindi or Telugu. Must have basic knowledge of Computer and Internet. Should have a good command over English language. Should have excellent communication skills in ENGLISH. Must be able to handle patients complaints

Experience in patient service is required. To implement and manage operational plans. Developing departmental goals and objectives for workers to improve the patient experience Managing the hospital policies and procedures, ensuring that best practices are followed. Find ways to increase quality of patient's service. Leadership quality .

Management of reception area.Ensuring that patients and visitors to hospitals are met with a warm, friendly and efficient service. To ensure that bills are generated and paid as per Hospital tariff, packages & Policies. Required Candidate profile *Preparing final bills and also counseling the patients during payment.

Roles and Responsibility Develop and maintain strong relationships with patients, families, and healthcare professionals. Provide excellent customer service and ensure patient satisfaction. Manage and coordinate patient appointments, scheduling, and communication. Collaborate with healthcare teams to develop and implement patient care plans. Maintain accurate and up-to-date patient records and reports. Identify and address patient concerns and issues promptly. Job Requirements Minimum 2 years of experience in patient relationship management or a related field. Strong knowledge of biotechnology, pharmaceuticals, or clinical research. Excellent communication, interpersonal, and problem-solving...

Vijaya Diagnostics Limited Location: Bengaluru - HSR layout & Yelahanka Position: Patient Relationship Executive Key Responsibilities: Act as the primary point of contact for patients, addressing their queries and concerns professionally and empathetically. Provide detailed information about diagnostic tests, procedures, and related healthcare services. Coordinate effectively with the concerned Cluster Manager/Zonal Manager to ensure seamless patient care. Maintain a professional appearance and demeanor to create a welcoming environment. Educate patients about pre-test and post-test procedures to ensure compliance and satisfaction. Ensure timely and accurate communication between patients an...

Role & responsibilities Key Responsibilities: Clinical & Patient Care Responsibilities: Supervise and monitor patient care activities in the ICU to ensure adherence to established protocols and NABH guidelines. Coordinate with intensivists, consultants, and other healthcare professionals to ensure seamless patient care. Conduct clinical rounds and review critically ill patients treatment plans and progress. Monitor infection control practices and ensure zero tolerance for hospital-acquired infections. Ensure the implementation of emergency protocols (CPR, Code Blue) and critical care policies. Operational & Administrative Responsibilities: Manage the day-to-day operations of the ICU, includi...

Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, de...

Role & responsibilities Patient Flow & Admissions/Discharges Monitor and coordinate patient admissions, transfers, and discharges. Ensure all documentation is completed promptly and communication protocols are followed. Staff Scheduling & Allocation Organize and adjust staff schedules. Coordinate nursing assignments and float coverage to maintain optimal floor coverage Resource Management Oversee availability of supplies, medical equipment, and support services. Monitor inventory, order replacements, and collaborate with supply chain teams . Interdepartmental Coordination Serve as liaison between doctors, departments, and ancillary teams to coordinate consultations, diagnostics, and procedur...

Roles and Responsibilities Deliver compassionate care and support to inpatients, ensuring their comfort, dignity, and emotional well-being at every step. Serve as a key communicator between doctors, patients, and families especially by translating medical consultations and procedures into Bengali with clarity and empathy. Guide patients and their families through the admission process with patience, professionalism, and clear information. Monitor patient status regularly and keep attendants well-informed, contributing to smooth care coordination and peace of mind for families. Support doctors and nurses during clinical procedures by ensuring that the patient fully understands each step, brid...

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experienc...

Roles and Responsibilities Provide patient care services during night shift, ensuring high-quality standards. Coordinate with doctors, nurses, and other healthcare professionals to ensure smooth patient flow. Manage patient relations by addressing their concerns, queries, and needs promptly. Maintain accurate records of patient data using computer systems. Ensure effective communication among team members to achieve departmental goals.

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insura...

Role Summary: As the National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Or...

Role Summary: As a National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Orga...

Company Name: Virinchi People's Hospital Location: Banjarahills, Hyderabad Experience: 1+ year Job Responsibilities: Greet patients, their families, and visitors with a friendly and professional attitude, Address patient inquiries and guide them through hospital services. Assist patients in navigating hospital facilities like OPD, pharmacy, diagnostic services, etc. Address patient concerns regarding medication availability and communicate any pharmacy-related issues to the appropriate department. Help patients with the admission process, including filling out forms and explaining hospital policies. Assist in coordinating discharge procedures, ensuring all paperwork is completed. Address and...

Registered Nurse Responsibilities: Maintaining accurate, complete health care records and reports. Administering medications to patients and monitoring them for side effects and reactions. Prescribing assistive medical devices and related treatments. Recording patient vital signs and medical information. Ordering medical diagnostic and clinical tests. Monitoring, reporting, and recording symptoms or changes in patient conditions. Administering non-intravenous medications. Assessing, implementing, planning, or evaluating patient nursing care plans by working with healthcare team members. Modifying patient health treatment plans as indicated by patient conditions and responses To apply submit ...

Responsibilities Interact with healthcare providers to facilitate patients treatments Ensure patients treatment requirements are met Suggest alternative treatment plans when patients services requests do not meet medical necessity criteria Instruct and educate patients on procedures, healthcare provider instructions, and referrals Link patients to social services programs and entitlements such as transportation assistance and translation services Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes Maintain records of case management activities

The Floor Manager will be responsible for overseeing day-to-day patient flow and operational activities within the hospital. This role ensures high standards of patient care, efficient workflow, and smooth coordination among clinical and non-clinical departments. Key Responsibilities: Patient Flow & Experience: Manage OPD operations to ensure a smooth patient journey from registration to discharge. Monitor waiting time, reduce patient delays, and ensure timely consultation. Handle patient queries, concerns, and escalate unresolved issues appropriately. Maintain cleanliness and ensure availability of support services (e.g. housekeeping, security, front desk). Staff Coordination: Supervise fro...