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PFRC
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Patient Relation Officer

Patient Relation Officer

1 - 5 years

|

3 - 4 Lacs

Posted:1 week ago| Platform:

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Skills Required

patient relations pcc gro pro floor management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Facilitate the admission process for inpatients, including verifying insurance coverage, obtaining necessary medical documentation, and assigning beds.
Coordinate patient care activities among healthcare providers, including physicians, nurses, therapists, and support staff.
Monitor patient progress throughout their hospital stay, addressing any issues or concerns that may arise.
Communicate with patients and their families regarding treatment plans, discharge instructions, and follow-up care.
Collaborate with discharge planners and social workers to arrange post-discharge services and ensure a smooth transition to the next level of care.
Maintain accurate and up-to-date patient records, including admission details, medical histories, and care plans.
Respond to patients complaints regarding hospital services and ensure that concerns are handled properly
Provide feedback to patients and families regarding their concerns and complaints
Ensure that all concerns and complaints are directed to the concerned personnel with a hospital

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