Patient Relation Officer

As a Patient Relations Officer cum Marketing Executive at our healthcare facility, you will play a crucial role in bridging the gap between patients and the hospital, ensuring a top-notch patient experience while also contributing to the marketing and outreach efforts of the hospital. Your communication skills, empathy, professionalism, and proactive attitude will be essential in promoting hospital services effectively. Key Responsibilities: - Assist in developing and implementing marketing strategies to promote hospital services and specialties. - Coordinate and participate in health camps, corporate tie-ups, community outreach, and promotional events. - Address and resolve patient concerns, complaints, and feedback promptly and effectively. - Coordinate with medical, nursing, and administrative teams to ensure smooth patient flow and satisfaction. - Monitor and evaluate patient experience; suggest improvements in service quality. - Develop relationships with referring doctors, clinics, and community organizations. Requirements: - Minimum 3 years of experience in patient relations, customer service, or healthcare marketing. - Excellent interpersonal, communication, and problem-solving skills. - Strong organizational and multitasking abilities. Please note that the job type for this position is full-time, and the work location is in person.,