Patient Counsellor

1 - 4 years

2 - 3 Lacs

hyderabad pune mumbai (all areas)

Posted:4 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Patient Counsellor

  • Make every patient feel comfortable during all visits.
  • Help patients fill out forms and understand consultation requirements.
  • Understand patient concerns and share important details with the doctor.
  • Explain treatment plans, pricing, and expected recovery in simple language.
  • Ensure all interactions are patient-focused.
  • Convert patients to start treatment and generate revenue for the clinic.
  • Engage and counsel patients to convert consultations into confirmed treatments, supporting revenue generation and overall business growth.
  • Encourage patients to complete their full treatment program.
  • Share success stories and involve doctors to clear clinical doubts.
  • Handle patient complaints with empathy.
  • Build long-term patient relationships and ensure satisfaction.
  • Coordinate with scheduling team for smooth appointments.
  • Maintain a neat appearance and support a clean, patient-friendly clinic environment.
  • Support daily clinic operations and financial tasks like billing and discounts.
  • Maintain daily counselling reports.

Training:

  • 15 days of training will be provided.
  • No leaves are allowed during these 15 days.
  • After evaluation at the end of training, you will start regular work

    .

Work Schedule:

  • 6 days working, including Sundays.
  • You can take one rotational week off (not Sunday).
  • 8-hour shift between 7:00 AM to 9:00 PM (must be flexible).

Qualifications & Skills:

  • HSC or Graduate
  • Knowledge of Microsoft Excel
  • Experience in patient counselling or customer service
  • Sales experience & ability to meet targets
  • Excellent communication and interpersonal skills
  • Basic software knowledge


Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

hyderabad, pune, mumbai (all areas)