Patient Care Coordinator

Company Description

Medicover Fertility, with over 26 years of clinical experience, stands as a global leader in fertility care. Renowned for excellence in reproductive medicine, Medicover Fertility is recognized for helping families grow, with a baby born every 3 hours worldwide. Committed to innovation and personalized care, the organization strives to deliver the best outcomes for its patients. Joining Medicover means being part of a community dedicated to advancing fertility treatments and supporting patients on their journey to parenthood.

Role Description

This is a full-time, on-site role located in Hyderabad for a Patient Care Coordinator. The Patient Care Coordinator will facilitate appointment scheduling, ensure seamless communication with patients, and coordinate patient care. Responsibilities include maintaining medical records, counselling , communicating medical terminology effectively, and acting as a liaison between patients and healthcare providers. The role emphasizes delivering exceptional support and fostering positive patient experiences.

Qualifications

• Proficiency in Appointment Scheduling and Care Coordination
• Strong Phone Etiquette and interpersonal communication skills
• Understanding of Medical Terminology and patient-centered care practices
• Prior experience in Patient Care or a similar role is preferred
• Ability to manage multiple tasks in a dynamic and fast-paced environment
• Empathy, attentiveness, and a patient-focused approach to service
• candidate from fertility industry will be preferred.
• Bachelor's degree in healthcare-related field or equivalent is advantageous