Patient Care Coordinator

Job Summary

Aravaind IVF & Fertility Center is seeking a caring and proactive Patient Relationship Coordinator to ensure a positive, supportive, and well-coordinated experience for patients throughout their treatment journey. The candidate will build strong patient relationships, address concerns, and act as a bridge between patients and the clinical team.

Key Responsibilities

• Build and maintain positive relationships with patients and their families
• Guide patients through appointments, procedures, and treatment processes
• Address patient queries, concerns, and feedback in a timely and empathetic manner
• Coordinate with doctors, nurses, reception, and billing teams
• Ensure smooth patient flow and follow-ups
• Maintain accurate patient records and communication logs
• Support patient satisfaction initiatives and service quality standards
• Ensure confidentiality and adherence to healthcare protocols

Qualifications & Requirements

• B.sc and Msc Psychology , BHMS,BEMS
• Fresher & Experience in healthcare, IVF, or patient coordination preferred
• Strong communication skills in English and local language
• Empathetic, patient-focused, and professional attitude
• Basic computer and documentation skills

Experience

• Freshers or experienced candidates may apply
• Salary will be finalized based on qualification and experience

Skills & Competencies

• Patient relationship management
• Communication and interpersonal skills
• Problem-solving and follow-up
• Time management
• Ethical and professional conduct

Job Types: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person