Patient Advisor

Key Responsibilities:

• Handle incoming calls from patients or potential clients, resolving queries effectively and professionally

• Provide accurate information about services, appointment scheduling, treatment plans, and pricing

• Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule

• Maintain and update patient records and documentation accurately

• Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience

• Follow up with patients to ensure continuity of care and satisfaction

• Promote trust and retention through empathetic and informed service

Requirements:

• Bachelor’s degree in any field (Healthcare, Life Sciences, or Communication preferred)

• 1–3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus)

• Excellent verbal and written communication skills

• Strong phone etiquette and active listening skills

• Compassionate, patient-focused approach

• Ability to multitask and use basic office software/tools

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance

Compensation Package:

Performance bonus

Work Location: In person

Speak with employer : 9819027079

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• what is your current ctc?

• what is your expected ctc?

Work Location: In person