Customer Support Representative (SALES)

Job Description

Responsibilities and Duties: ➢ Identify valid enquiries of patients calling and fix an appointment with our Clinics in India. ➢ Obtains customer information by answering telephone calls; probing them and fix the first consultation ➢ Ensuring correct information is delivered to patients during their first consultation. ➢ Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power ➢ Understand caller’s conditions and empathize helping them with appointments. ➢ Informs Patients by explaining procedures; answering questions; providing information. ➢ Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person