Partner Success Manager

10 - 15 years

12 - 16 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Develop strategic partner development plans alongside designated Alliances, Customer Success, Sales and Channel resources
  • Continually evaluate onboarding and training needs for new and existing staff members
    • Liaise with Partner Operations to review and develop partner metrics which assist in decision making
Externally, regularly interact with Partner practice leads on the following:
  • Enable partners to identify opportunities, position the Anaplan solution and get them ready to implement
  • Review partner customers portfolio health and design any required action plans
  • Make recommendations and assist with additional training and onsite support if required
  • Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc.
  • Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Decision Excellence, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases
  • Establish and host Partner Days within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

More about you:

  • Bachelor s and / or Master s Degree
  • Overall 10+ years of IT experience with at least 8+ years of EPM consulting experience - SCM planning space.

  • Functional and technical knowledge of Supply Chain Planning is required - Worked on one or more of the products such as Anaplan, O9 solutions, Blue Yonder, Kinaxis, SAP IBP, etc.

  • 4+ years of Anaplan deployment experience or any other deployment experience is preferable
  • Experience leading, managing or coaching others - Please note this is not a people manager role but require to faciliate and lead across internal and partner teams on expert software training and facilitation skills
  • Track record of leading successful partner enablement or pre-sales or implementation functions for organizations preferably in EPM / Planning space.
  • Demonstrated experience as a coach and mentor in a software implementation environment
  • Familiarity with a formal system implementation methodology requirements gathering, design, build/test and deploy (Agile methodology preferable)
  • Penchant for service excellence and a collaborative style
  • Superb written, oral communication and presentation skills
  • Ability to work across multiple functions and within a regional remote team
  • Highly organized, customer-focused, and innovative
  • Results-oriented, motivated, self-starter
  • Collegial, open and grounded in integrity
  • Desire to work with a truly dynamic and exciting team, with a roll-up your sleeves approach
  • Flexible and able to work in fluid environment with changing priorities

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Anaplan

Software - Business Management

New York

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