Partner Communications Manager, Digital Specialist

Role Overview: As a Partner Communications Manager, Digital and CRM Specialist at Apple, you will play a crucial role in shaping how Apple is perceived within Partners" digital environments globally. Your focus will be on maximizing the impact of Apple product presentation across all partner digital touchpoints and delivering compelling product stories. You will drive marketing innovation, collaborate globally, and assist partners in managing and optimizing customer relationships through CRM systems. Additionally, you will inspire and contribute to a global network of Geo Partner Communications Managers. Key Responsibilities: - Drive innovative partner strategies and impactful creative work for Apple products and services by understanding the Apple brand, partners" brands, market trends, and challenges. - Collaborate globally to optimize future advertising, digital, and in-store efforts internally and externally with partners. - Assist partners in managing and optimizing customer relationships through CRM systems and tools to enhance customer engagement, satisfaction, and retention. - Collaborate extensively across multiple teams, internally at Apple and externally with partners such as Carriers, Retailers, Banks, SMBs, and Enterprise Resellers. - Share best practices, learnings, and case studies with a global network of Geo Partner Communications Managers. - Possible international travel required 3-4 times per year. Qualifications Required: - 8+ years of experience in marketing communications. - Experience in international account management and/or strategy at an advertising agency or in-house marketing communications for a global brand. - Deep understanding of digital platforms and leveraging them for a compelling product experience throughout the customer journey. - Experience in brand communications from strategy to execution. - Passion for great work, nurturing potential, and influencing internal and external stakeholders. - Strong analytical skills for synthesizing information into insights, strategic narratives, and action plans. - Building positive relationships with partners and inspiring them within their digital and CRM frameworks. - Thriving in a cross-functional team, adaptable in a dynamic environment, and capable of leading. - Experience in understanding business, product strategy, and consumer insights to develop a global communications strategy for partners. - Bachelor's degree, MBA, or advanced business degree.,