Outbound Telemarketer Professionals

Key Responsibilities

• Make

  outbound cold calls

  to potential clients from provided databases or self-sourced leads.

• Introduce company services

  clearly and confidently over the phone.

• Identify and qualify

  key decision-makers such as IT Heads or Procurement Managers.

• Ask qualifying questions

  to understand needs, timelines, and interest level.

• Set up appointments or demos

  for the sales team and coordinate calendars.

• Follow up

  on previous calls to confirm meetings and reduce cancellations.

• Record call outcomes

  and lead information accurately in Excel or CRM tools.

• Send basic follow-up emails

  and maintain daily calling logs.
• Share

  daily/weekly reports

  on calls made, leads generated, and meetings scheduled.

Required Skills & Qualities

Personal & Attitude

• Strong willingness to learn and grow in a sales environment.
• Energetic, positive, and comfortable handling rejections.
• Confident communicator with a polite, professional tone.
• Target-driven with a proactive and persistent attitude.

Communication & Sales Skills

• Excellent speaking skills in

  English, Hindi, and Marathi

  (Gujarati/Kannada is a plus).
• Clear phone voice, good listening skills, and ability to build quick rapport.
• Basic understanding of sales conversations and objection handling.
• Strong follow-up and time management habits.

Technical & Reporting Skills

• Good working knowledge of

  MS Excel, Outlook, and Word

  .
• Comfortable updating data and generating simple reports.
• Basic understanding of

  IT Infrastructure Services

  (Networking, CCTV, Cabling, Access Control) is an advantage.

Key Performance Indicators (KPIs)

• Number of

  outbound calls made

  per day/week.

• Qualified meetings/appointments

  scheduled.

• Lead conversion rate

  from call to meeting.
• Accuracy of

  data entry and reporting

  .
• Feedback from the sales team on

  lead quality and call performance

  .

What We Offer

• Structured

  on-the-job training

  and mentorship.
• Opportunity to

  learn B2B sales and IT industry basics

  .

• Career growth

  path towards Inside Sales or Business Development roles.
• Supportive, learning-oriented, and energetic team environment.
• Exposure to

  corporate clients and real B2B sales processes

  .