OTC Assistant Finance Manager

As an Order to Cash (OTC) Assistant Finance Manager at CBRE Business Services Organization (BSO), you will be responsible for overseeing the Order-to-Cash operations within the Shared Service Centre (SSC). Your role involves strategic leadership, stakeholder management, and continuous process improvement to ensure high productivity, quality service delivery, and compliance with internal and external standards. **Key Responsibilities:** - Build and manage a high-performing OTC team. - Lead service delivery and operations for the OTC function. - Ensure timely, efficient, and accurate task completion. - Develop and monitor team KPIs and workload. - Manage stakeholder expectations and resolve conflicts. - Ensure SOX compliance and adherence to corporate policies. - Update SOPs regularly and perform ad-hoc tasks as assigned. - Drive process and system improvements, standardization, and continuous improvement culture. **Qualifications Required:** - Minimum 3-5 years of experience managing OTC teams in a shared service environment. - Demonstrated experience in leading and supporting the transition of new finance scopes. - A degree in Commerce, Accounting, Finance, or a related field. - Strong time and people management skills. - Experience in writing and implementing SOPs and policies. - Strong proficiency in Microsoft Excel and ERP platforms; experience with D365 is an added advantage. - Strong communication and interpersonal skills. - Ability to work independently and across regions/time zones. As an additional attribute, you should have proven success in leading teams through transitions, be willing to work flexible hours during month-end or transition periods, have experience with global/regional finance standards and stakeholder management, and possess strong analytical and problem-solving abilities. CBRE Business Services Organization (BSO) is part of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. We value diverse perspectives and experiences in our hiring process and encourage all applications. Please note that the company provides various perks and benefits such as health insurance, accident & term life insurance, free meals & snacks, mental wellbeing counseling, and childcare facilities. Additionally, recreational activities like chess, carrom board, table tennis, and foosball are available on-site for employees. For more information about CBRE Group, Inc., please visit our website at www.cbre.com.,