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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Platform Technician with Rework Skills, your primary responsibility will be to support platform bring-up, hardware assembly, and system-level integration for client/server platforms in lab environments. You will be required to perform board-level rework tasks such as component replacement, soldering/de-soldering (including SMT/BGA), socket replacements, and jumper modifications. Additionally, you will conduct system-level debugging, troubleshoot issues related to BIOS, firmware, drivers, and OS installations. Your duties will also include installing and updating operating systems (Windows/Linux/VMware) and device drivers, as well as performing BIOS/firmware flashing. You will configure platforms for testing, including rack setup, cable management, power distribution unit (PDU) configuration, and peripheral integration. It will be essential to follow ESD safety protocols, rework guidelines, and maintain accurate documentation of all work performed. You will collaborate with engineering teams in platform validation, log collection, stress testing, and hardware diagnostics. Maintaining the inventory of rework tools, spare components, and consumables used in the lab will be part of your responsibilities. Ensuring lab discipline by maintaining a clean, safe, and organized environment is crucial. Providing detailed status reports on system builds, rework activities, and defect tracking will also be expected. To qualify for this role, you should have a Diploma or Bachelor's degree in Electronics, Electrical, or Computer Engineering (or equivalent experience). A minimum of 3 years of hands-on experience in hardware platform support and PCB rework is required. You must possess strong proficiency in soldering/reworking fine-pitch components, including BGA, QFN, and SMDs. A good understanding of system architecture and experience with server/client motherboard-level debugging is essential. Familiarity with BIOS flashing, driver updates, and OS deployment is necessary. Experience working in lab environments following standard operating procedures and safety practices is a plus. You should have the ability to interpret schematics, board layouts, and debug documentation. Strong problem-solving skills and attention to detail will be valuable assets in this role.,
Posted 1 week ago
10.0 - 14.0 years
0 - 0 Lacs
navi mumbai, maharashtra
On-site
As the Associate Director of Employee Technology Support at Morningstar DBRS (MDBRS), you will play a pivotal role in establishing and shaping the employee technology support function within the organization. Your primary responsibilities will include overseeing the delivery of high-quality support experiences, managing service delivery across the Global Service Desk (GSD), user devices, and application management. This leadership position will require a strategic mindset, technical expertise, and the ability to lead and develop a high-performing team of infrastructure engineers. You will collaborate closely with the GSD to ensure timely and efficient support services, drive initiatives for enhancing end-user experience, automation, and standardization, as well as oversee endpoint lifecycle management including OS imaging, software packaging and deployment, and patch management. Key Responsibilities: - Build and lead a high-performing Employee Technology function, including hiring, developing, and managing a team of infrastructure engineers. - Collaborate closely with the Global Service Desk to ensure prompt and high-quality support services. - Drive initiatives for end-user experience improvement, automation, and standardization. - Oversee end-to-end endpoint lifecycle management, including OS imaging, software packaging and deployment, and patch management. - Lead engineering and administrative efforts across various platforms, such as user workspaces, collaboration tools, file server infrastructure, and user devices. - Manage technical on-boarding/off-boarding processes related to devices and user software environments. - Collaborate and coordinate with the Morningstar Central Technology teams and Morningstar Information Security team for the adoption of standards and meeting security requirements. Preferred Qualifications: - 10+ years of experience in IT infrastructure and employee technology, with at least 2 years in a senior management role. - Proven experience in managing and scaling endpoint environments across cloud infrastructure, especially Azure and AWS. - Hands-on knowledge of OS deployment, patching tools, and collaboration platforms. - Experience overseeing or partnering with service desk operations. - Experience leading cross-functional teams and delivering technology transformation projects. - Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or certifications (e.g., ITIL, Microsoft, AWS) is a plus. Success in this role will be demonstrated by: - Reduced incident resolution times and automation in user provisioning and software deployment. - Seamless coordination between the service desk and infrastructure engineers. - Secure and scalable endpoints and collaboration platforms that meet business needs. - High employee satisfaction and positive feedback scores. Morningstar DBRS is committed to being an equal opportunity employer. If you are passionate about technology leadership and driving innovation in employee support services, this role offers a unique opportunity to make a significant impact within a dynamic and forward-thinking organization.,
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
SCCM Admin (6 months - 1 year) - Program Analyst Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field.
Posted 1 month ago
5.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Position Purpose Within the framework of the policy defined by the ARVAL IT Production tribe , Level 2 System Engineer will work closely with L2/L3 Production teams. Responsibilities Direct Responsibilities Management of physical servers (DELL/HP). Hardware Incident management (with IBM/DELL/HP support). Maintenance and optimization of Windows systems (MCO) (Physical /VM) Identification and proposal of technical improvements and solutions to obstacles. Contributive Responsibilities Vulnerability management. Patch management and reporting. Deployment of physical and virtual Windows servers. Monitoring and management of production and test environments, including task monitoring and issue resolution. Collaboration with development teams to ensure alignment with best practices. Participation in incident management and implementation of workarounds. Contribution to technical documentation and procedure guides. Participate in the Oncall management rotation (7/7 24/24) Technical Behavioral Competencies Technical Competencies Server Hardware (Dell/HP) : In-depth knowledge of physical servers, including installation, configuration, and maintenance. Windows Server Operating System : Expertise in administering and managing Windows operating systems. Hyper-v /SCVMM : Proficiency in virtualization with Hyper-v to create and manage virtual machines. SCCM : Mastery of System Center Configuration Manager for configuration and deployment management (OS deployment and packaging) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)
Posted 1 month ago
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