L2 Windows System Engineer

Job Description

Position Purpose Within the framework of the policy defined by the ARVAL IT Production tribe , Level 2 System Engineer will work closely with L2/L3 Production teams. Responsibilities Direct Responsibilities Management of physical servers (DELL/HP). Hardware Incident management (with IBM/DELL/HP support). Maintenance and optimization of Windows systems (MCO) (Physical /VM) Identification and proposal of technical improvements and solutions to obstacles. Contributive Responsibilities Vulnerability management. Patch management and reporting. Deployment of physical and virtual Windows servers. Monitoring and management of production and test environments, including task monitoring and issue resolution. Collaboration with development teams to ensure alignment with best practices. Participation in incident management and implementation of workarounds. Contribution to technical documentation and procedure guides. Participate in the Oncall management rotation (7/7 24/24) Technical Behavioral Competencies Technical Competencies Server Hardware (Dell/HP) : In-depth knowledge of physical servers, including installation, configuration, and maintenance. Windows Server Operating System : Expertise in administering and managing Windows operating systems. Hyper-v /SCVMM : Proficiency in virtualization with Hyper-v to create and manage virtual machines. SCCM : Mastery of System Center Configuration Manager for configuration and deployment management (OS deployment and packaging) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)