ORM Executive

HAWK is a new-age customer experience agency focused on ORM, Listening, and Customer Support. We execute Omni channel ORM strategies and crisis management, analyze social media feedback, and guide brands through complex customer support challenges. With a disruptive approach towards customer support, HAWK unites the smartest minds with advanced processes and tools to invoke genuine emotions and provide a stellar customer experience. We cater to brands like OPPO Mobiles, Sony TV, TVS, Tata Neu, Hero MotoCorp and Amazon MX Player to name a few.

Job Location:

About the role:

We are looking for a self-motivated and result oriented creative professional to join us as an Executive - Brand Reputation Management 

Ideal Candidate Profile:

• Excellent written and verbal communication
• Hands on knowledge of all social media platforms
• A deep desire and commitment to create truly outstanding output at all times
• Strong customer orientation with a solution focused approach  Prioritizing customer needs with empathy