Job
Description
Skill required: Order to Cash - Order Management Designation: Order to Cash Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports What are we looking for Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Roles and Responsibilities: Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Qualification Any Graduation
