Order To Cash Operations Analyst

 About The Role  

Skill required: Order to Cash - Order Management

Designation: Order to Cash Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do? Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports

What are we looking for? Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports

Roles and Responsibilities: Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire order fulfilment cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports
 Qualification Any Graduation