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Order To Cash (O2C) Specialist

Order To Cash (O2C) Specialist

Sutherland

3 - 5 years

2 - 7 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

order to cash communication skills order management sap otc billing accounts receivable cash applications invoicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Order to Cash (O2C) Specialist

Key Responsibilities

Process customer sales orders accurately (SO creation, booking, validation).
Manage order lifecycle order entry, delivery, invoicing, and dispatch tracking.
Perform billing & invoice generation (manual / automated).
Handle Accounts Receivable activities cash application, payment posting, reconciliation.
Manage customer collections through calls/emails.
Resolve billing issues, short payments, and disputes.
Coordinate with sales, logistics, finance, and customer support teams.
Maintain customer master data and ensure compliance with SLAs.
Prepare daily/weekly O2C reports and support month-end closing.

Required Skills

3-5 years of experience in O2C / AR / Order Management.
Working knowledge of SAP / Oracle / ERP systems.
Good communication skills (verbal & written).
Strong analytical skills and attention to detail.
Ability to work under pressure and meet deadlines.

Preferred Skills

Experience in BPO / Shared Services.

Education

Any Bachelors degree (B.Com / BBA / MBA preferred).

Hours of Operations

Pranava.Lakshmi@sutherlandglobal.com

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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