Order Manager (End To End OTC)

5 - 9 years

11 - 15 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities:

• Order Management:

  • Reviewing contracts prior to signing
  • Process customer orders accurately and efficiently through ERP

systems ensuring pricing, terms, and conditions are accurate

  • Coordinate with sales and service delivery teams to ensure timely

fulfilment

• Customer Management:

  • Serve as primary point of contact for order-related customer inquiries
  • Resolve order discrepancies and billing issues promptly
  • Maintain accurate customer records and communication logs

• Process Excellence:

  • Driving process improvement initiatives using Six Sigma methodologies
  • Follow standardised SOX-compliant order processing procedures
  • Maintain segregation of duties and proper authorisation controls

• Reporting & Analysis:

  • Generate Accounts receivable reports
  • Support month-end revenue recognition processes
  • Perform customer account reconciliations

Required Skills and Qualifications:

• Education: Bachelor's degree in Commerce, Business Administration, or

related field

• Experience: 5-7 years in order management or customer operations within

MNC environment. Must have min 3 years as manager of the department.

• MNC Background: Must have worked in Indian subsidiaries of multinational

companies

• Governance Standards: Must have worked in Sarbanes-Oxley compliant

businesses or have Six Sigma certification - demonstrating understanding of

the high standards expected in this role

• Technical Skills: Proficiency in ERP systems, CRM software, and MS Office

Suite

• Soft Skills: Strong attention to detail, customer service orientation, and

problem-solving abilities

• Communication: Excellent English communication skills for global

stakeholder interaction

• Global Operations: Ability to work across European time zones

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Randstad logo
Randstad

Staffing and Recruiting

Atlanta GA

RecommendedJobs for You