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10.0 - 15.0 years
8 - 14 Lacs
Nashik, Sinnar
Work from Office
Role & responsibilities 1. Ensure that orders of all TSS groups are received, conduct contract review for orders received and resolve all techno-commercial issues. 2. Reviewing customer POs, ensuring compliance with quoted products and specifications and accepting orders in SAP system. 3. Ensure timely submission of post order documents and receipt of approvals, monitor progress of document submission for technical & commercial clarity. 4. Periodic review of orders on hand with the team using SAP reports. 5. Organize and attend meeting with customer / client / consultant / vendors to expedite approvals, advances. 6. Ensure that all requirements as per the KSB QMS and other systems are being followed. 7. Track cash flow of order and ensure claims and receipts of advances. 8. Co-ordinate for redressal of issues related to various departments like PM&PS, TSS and manufacturing to ensure smooth progress of project. 9. Intern department (Planning, Production & Purchase) co-ordination to ensure timely delivery of projects without commercial impacts (LDs, penalties etc.) if applicable. 10. Making daily allocation of pumps as per customers/dealers after packing feedback and circulating the dispatch instructions to excise and dispatch department. 11. Coordination with QM, Test Field, Client, Branch Office for TPI activities from plan. Preferred candidate profile B. E. - Mechanical / Production Preferably from Pump industry with 8 to 15 Years of relevant experience Good product / technical knowledge and experience of Centrifugal pump Proficiency in SAP SD/PP Module and MS Office (Specially Excel). Knowledge of commercial aspects for dispatch procedures and documentation procedures. Knowledge of Third-party Inspection activities
Posted 2 weeks ago
7.0 - 12.0 years
0 - 0 Lacs
hyderabad, noida, pune
On-site
SAP TM Functional Consultant_Full-Time_Pune, Greater Noida and Hyderabad Job Title: SAP TM Functional Consultant Job Type: Full-Time Location: Pune, Greater Noida and Hyderabad Experience: 7-15 Years Job Description: Responsiblilities: *Minimum of 7 years of hands-on experience with SAP Transportation Management (TM) module. *Manage new implementation, Migrations, Developing and testing SAP-based solutions that help meet business objectives. *Comprehensive analysis of supply chain operations, including demand planning, inventory management, procurement, production, and distribution. *Identify areas for improvement and develop strategies to optimize supply chain processes. *Support in the implementation and adoption of supply chain technologies and systems. This may involve evaluating and selecting appropriate software solutions, overseeing system configuration and customization, and conducting user training. *Proven track record of successfully delivering and supporting SAP TM implementation projects. *Strong knowledge of transportation and logistics processes and best practices. *Proficiency in SAP TM configuration, including transportation planning, order management, carrier selection, and optimization. *Experience with SAP TM integration with other SAP modules and third-party systems. *Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders. *Project management skills, including the ability to lead project teams and manage project timelines and budgets. *SAP TM certification is a plus.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai
Work from Office
•Inventory Mgmt:Stock audits, inventory forecasting •Product Sourcing & Ordering:Vendor mgmt, Source new/innovative optical products -Frames/Lenses/Accessories •Negotiate price,payment terms •Product display •Sales Analytics/Reports Loc:Malabar Hills Required Candidate profile •Strong inventory mgmt, demand forecasting (Prefer Optical industry) •Strong in Excel,PPT •Proficient in data analysis/retail mgmt tools(ERP, Inventory S/W) •Excellent negotiation,communication skills
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Hyderabad, Telangana, India
On-site
JD: Job Brief Implement and configure SAP SD modules to meet business requirements. Collaborate with cross-functional teams to design, test, and deploy SAP SD solutions. Provide support and training to end-users on SAP SD processes and functionalities. Responsibilities Analyze business processes and recommend SAP SD solutions for process improvement. Configure pricing, order management, and delivery processes in SAP SD. Collaborate with sales and distribution teams to ensure seamless order processing and fulfillment. Perform system testing, debugging, and issue resolution related to SAP SD. Provide user training and create documentation for SAP SD processes. Requirements and Skills Bachelor's degree in information technology, business, or a related field. Proven experience in SAP SD configuration and implementation. Strong knowledge of SAP SD modules, including pricing, order management, and billing. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team and manage multiple projects.
Posted 2 weeks ago
8.0 - 10.0 years
8 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Currently we are looking for Good Leads with ( 8-10 years of relevant and solid SNOW experience) who can : Identify issues, look at problems and suggest/ carve out solutions Have ability to code and generate quick PoC , recommend alternates. Lead team in delivery execution with quality output Work with & have exposure to SNOW Modules:Customer Service Management (CSM) ,IT Service Management (ITSM) ,Product Catalog Management, Order Management , Project Management, Hardware Asset Management etc.
Posted 2 weeks ago
8.0 - 10.0 years
8 - 10 Lacs
Thane, Maharashtra, India
On-site
1)SIEMENS substation automation system SICAM PAS, SICAM SCC, SIMATIC Wincc, SICAM A8000. 2)Knowledge of different protocol in automation system such as IEC 61850.Modbus, IEC 60870-5-101, IEC 60870-5-102, IEC 60870-5-103, IEC 60870-5-104 3)Networking in automation system. IEC 60870-5 4)cybersecurity in automation system. 5)Programming and scripting PA 6)Siemens Protection Automation Products such as SIP4 / SIP5 / Reyrolle / Power Quality etc. 7)Technical Product knowhow, Relay Communication Software, IEC61850 Communication, GOOSE Applications, Preparation of Control Logics in BCPU / BCU, creation of scd / icd / cid files, knowledge on other Communication Protocols. 8)Thorough knowledge of OMICRON Test Equipments with Test Universe TU4.20 higher with all Test Modules such as Distance / Advanced Distance / Line Differential / Transformer Differential / State Sequencer / Ramping / OCC Files / Transplay / Annunciator etc. 9)132kV / 220kV / 400kV Protection Schemes Logics for Line Distance Protection, Line Differential Protection, Communication Schemes, Transformer Main Backup Protection, Low Impedance / High Impedance Bus Bar Protection in a Transmission Sub Station. 10)Line Differential Protection Secondary Stability Test by using CMGPS kits Primary Stability Test, Transformer / Shunt Reactor / Series Reactor Differential / REF Stability Test 11)Familiarity with New Technologies such as Process Bus / RTU etc. Roles responsibilities. PAS SAS: PAS Order categories: Relay retrofitting, Relay testing, Bay extension services, Relay trouble shooting, Relay validation, Relay upgradation and AMC. SAS Order categories: Upgradation/Migration, IED Integration, Trouble shooting, Load shedding,AGC, PPC(Power Plant Control) and AMC 1)Testing Commissioning of Protection Automation Systems for Siemens 2)Preparation of SAT / FAT Protocols 3)Conducting PREFAT / FAT with Customers for Protection Panels / AVR / LIBBP / HIBBP / TIP etc. 4)Preparation of Commissioning Procedure for various Utilities (Method Statements, Work Permits, SAT / FAT Protocols etc.) 5)Feedback on Product issues and Product Approvals 6)Customer presentation and Fault / Root Cause Analysis 7)Reporting to Local Team Head for Protection Commissioning executing various Commissioning jobs 8)Substation control and monitoring system design and parameterization 9)Human Machine Interface / SCADA Parameterization 10)BCU and Protection digital relay parameterization for Medium and High Voltage IEDs 11)Substation control and monitoring system commissioning including conduction of functional performance, Factory Acceptance test and Site Acceptance test with witness. 12)Prepares technical reports and documentation of the results that include panel drawings, test protocols, SCADA Point list/Module data Checklist. 13)Project reporting to the Project management. 14)Responsible to follow EHS guidelines. 15)Implement the cybersecurity in automation system What do I need to qualify for this job B.E./B. Tech in Electrical Engineering Minimum 5 to 7 years relevant experience in Service / Testing / Order Management. Basic proficiency in Medium Low Voltage products / Systems / Retrofits / Relays Protection Systems Familiar with Manufacturing Processes/Material Standards, measuring and test equipment s Good communication skills Customer orientation. Good working knowledge of MS Office software s like MS word, MS Excel Power point.
Posted 2 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru, Karnataka, India
On-site
You'll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Responsible Revenue fulfilment. Customer Account and Vendor Account reconciliation. Supports implementation of financial and business administration policies, standards, and procedures, for the assigned organization unit. Accomplishes financial analysis, planning and controlling activities, and all related business administration activities. Checks content and analyzes customer contracts, to ensure compliant and standardized contract management. Accountable for Claims management. You'll win us over by: A university degree, preferably B.com. Around 7 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Posted 2 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru, Karnataka, India
On-site
You'll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Accounts Receivable Monitor outstanding invoices. Send payment reminders and follow-ups. Resolve any billing disputes. Cash Application Receive payment from the customer. Apply payment to the correct invoice. Update the accounts receivable ledger. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights to management and other stakeholders. You'll win us over by: Should be graduate. Relevant 2 Yrs of Experience.
Posted 2 weeks ago
10.0 - 15.0 years
10 - 15 Lacs
Goa, India
On-site
We are seeking a project management professional, preferably with experience in medium voltage systems, who has basic knowledge of IT tools such as Nxtools+, LV Browser, AKD, and M-tool and comprehensive knowledge of business processes from bid to delivery stage. Roles and Responsibilities: Facilitate the technology transfer of digital tools from headquarters in Germany. Develop and implement a strategic roadmap for basket of tools. Extensive coordination with Siemens AG. Ensure seamless integration of digital tools with SAP systems. Coordination within respective team for defining MRP parameters, price positioning alignment, delivery lead time definition. Coordination with planning department for prioritizing customer requirements. Imparting trainings of digital tools to stakeholders like execution, acquisition team. Coordination with logistics, SPR , order management/engineering . Creation of databank in browser & regularly maintain it for lifecycle. Catering to customer non-standard requirements consisting of techno-commercial offer for internal customers. Conduct a thorough analysis of customer projects to identify and define the full scope of each project w.r.t scope of manufacturing. Coordinate with acquisition and execution teams for customer orders. Monitor project progress, identify risks, and implement mitigation strategies. Ensure timely, budget-compliant delivery of projects that meet defined objectives. Communicate plans and progress to key stakeholders, including leadership and employees. Required Skills and Qualifications: At least 10 years of experience in the electrical/electronics industry. Proficient understanding of medium voltage switchgear. Preferred experience in project management. Familiarity with Nxtools+ is a plus. Knowledge of change management methodologies. Comprehensive understanding of business models, functions, and their inputs/outputs. The position requires mobility, including travel to various company offices. This may involve both domestic and international travel, depending on project needs. Bachelor's degree in Electronics/Electrical Engineering.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
moradabad, uttar pradesh
On-site
As a Factory Manager at Kinesis Exports, a prominent furniture manufacturer, your primary responsibility will be to oversee the seamless management of customer orders, procurement of raw materials, and timely dispatch of finished goods. You will collaborate with departmental supervisors to achieve these objectives efficiently. Your duties will include ensuring the smooth execution of customer orders within set timelines, overseeing the sourcing of raw materials and coordinating with suppliers, and managing the dispatch of finished goods while adhering to compliance standards. Additionally, you will be expected to provide leadership and guidance to supervisors in production and quality departments, as well as identify and implement process optimization strategies to enhance operational efficiency. To excel in this role, you should hold a Bachelor's degree in Business/Operations or a related field, along with a minimum of 5 years of experience in factory management within the wooden furniture manufacturing and export industry. Strong leadership, organizational, and problem-solving skills are essential, and technical knowledge about furniture is a prerequisite for this position. If you are passionate about driving operational excellence and possess the necessary qualifications and experience, we invite you to join us at Kinesis Exports for a full-time, permanent role that offers yearly bonuses. Experience: Total work: 5 years (Required) Work Location: In person,
Posted 2 weeks ago
3.0 - 5.0 years
7 - 11 Lacs
Pune, Bengaluru
Work from Office
About the Role We are looking for a highly motivated and experienced Supply Chain Consultant to join our growing team. The ideal candidate will have 3-5 years of experience with a strong focus on Oracle SCM solutions, particularly Oracle Cloud. This role will involve working on challenging implementation and support projects, leveraging your functional expertise to deliver exceptional results for our clients. What Youll Do: Lead and participate in full lifecycle Oracle SCM Cloud implementation projects, including requirements gathering, solution design, configuration, testing, and deployment for Order Management, Inventory, Purchasing, and Manufacturing modules. Provide functional expertise and support for Oracle E-Business Suite (EBS) SCM modules, troubleshooting issues and optimizing existing functionalities. Collaborate with clients to understand their business processes and translate them into effective Oracle SCM solutions. Develop and deliver client training on Oracle SCM functionalities. Support ongoing client operations, including incident resolution, problem management, and continuous improvement initiatives. Prepare detailed documentation, including functional design specifications, test scripts, and user manuals. Stay up to date with the latest Oracle SCM Cloud features and functionalities. On your first day, we'll expect you to have: Bachelor's degree in supply chain management, Business Administration, Information Systems, or a related field. 3-5 years of hands-on functional experience with Oracle Supply Chain Management modules. Mandatory in-depth functional experience with Oracle Cloud SCM modules, specifically Order Management, Inventory, Purchasing, and Manufacturing. Proven experience with Oracle E-Business Suite (EBS) SCM modules. Demonstrated experience in both implementation and support projects. Strong understanding of supply chain business processes. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. SCM certifications (e.g., APICS CSCP, CPIM) or Oracle Cloud certifications are a significant advantage. We'd be super excited if you have: Experience with other Oracle Cloud modules or integrations. Prior consulting experience. Benefits: At Calfus, we value our employees and offer a strong benefits package. This includes medical, Group, and parental insurance, coupled with gratuity and provident fund. Further, we support employee wellness and provide birthday leave as a valued benefit. Calfus Inc. is an Equal Opportunity Employer. We believe diversity drives innovation. Were committed to creating an inclusive workplace where everyone—regardless of background, identity, or experience—has the opportunity to thrive. We welcome all applicants!
Posted 2 weeks ago
1.0 - 5.0 years
8 - 14 Lacs
Navi Mumbai
Work from Office
Role: Customer Account Manager International Sales. Location : Navi Mumbai Purpose - Why does this role exist? Achieving monthly sales target as per ABP Order Management. Sales operations and planning. Sales & Shipment execution. Customer Relationship Management. KRA’s and Key Activities Handling Technicals & Costings. Mapping of order specs plant wise. Scheduling release of Sales Contracts, Sales orders/Work Orders to customers and plant respectively, ensuring production as per customer specifications. Effective workability of Financial Instruments for orders booked and follow ups with customers for signed contracts for orders booked for timely release of orders to plant. Updating order status to customers. Sales planning & operations. Handling of MIS Reports for Financial Instruments, Order status, Forex and Production plans. Order Management in SAP. To co-ordinate with different stake holders in the entire sales execution cycle. Customer Relationship Management & Handling Quality Complaints. Educational Background and Work Experience B.E (Any Stream) Experience – 1 to 5 Years Competencies 1) Self-Starter 2) Dedicated and result oriented professional 3) Flexible and adaptable performer 4) Adaptive at multi-tasking in a fast paced environment while coordinating numerous time-sensitive responsibilities 5) Highly customer oriented approach 6) Speed with accuracy in work 7) Willingness to learn and open to new ideas. 8) Ability to perform under pressure.
Posted 2 weeks ago
12.0 - 16.0 years
14 - 20 Lacs
Pune
Work from Office
Job Summary: The Group Manager for Order Management will oversee the entire order management process, ensuring efficient and accurate order processing, fulfillment, and customer satisfaction. This role involves leading a team, coordinating with various departments, and implementing strategies to optimize order management operations. Key Responsibilities: Leadership and Team Management: Lead, mentor, and develop a team of order management specialists. Set performance goals and conduct regular performance reviews. Foster a collaborative and high-performance team environment. Order Processing and Fulfillment: Oversee the end-to-end order management process, from order entry to delivery. Ensure timely and accurate processing of sales orders. Coordinate with inventory, logistics, and sales teams to ensure product availability and timely delivery. Customer Service: Address and resolve customer inquiries and issues related to orders. Maintain high levels of customer satisfaction through effective communication and problem-solving. Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy. Utilize order management systems and software to streamline operations. Monitor key performance indicators (KPIs) and implement strategies to achieve targets. Identify inefficiencies in the order management system and work on the process Optimization to enhance Speed & Accuracy - Implement and oversee automation possibilities to streamline order processing, reduce manual intervention, and enhance operational Compliance and Reporting: Ensure compliance with company policies and industry regulations. Identify and mitigate risks that could impact the process operations or performance, including operational, or compliance risks. Prepare and present regular reports on order management performance to senior management. Qualifications: Bachelor's degree, Supply Chain Management, or a related field. 10+ years of experience in order management or a related field, with at least 3 years in a leadership role. Strong knowledge of order management systems ( Oracle and SNOW). Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced and dynamic environment. Preferred Skills: Experience with process improvement methodologies (e.g., Lean, Six Sigma). Proficiency in data analysis and reporting tools. Strong customer service orientation. Shift Timings- EMEA (12pm to 9pm) and US shift (5:30pm to 2:30pm) (Candidate should be okay with both the shifts) Job Location- Pune (Viman Nagar)
Posted 2 weeks ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Inviting applications for the role of Direct Procurement, Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities . Leading operations and spearheading processes for excelling business targets for the Business Unit . Proactively resolve people issues and ensure that attrition is well below the defined target . Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required . Driving Continuous Improvement Initiatives . Develop and implement measurement systems and provide insightful analytics around the metrics. . Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor . Set goals for the team and communicate goals on a regular basis . Assist sales team with solutioning, proposals, and deal pitches . Manage cross-functional teams to deliver engagements with world-class quality . Provide insights on client&rsquos business and financial performance and drive business strategies within operating teams to add value to the client . Deliver projects on time, with great quality, and with close communication internally and externally . Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects . People Management - be a peoples manager involving in hiring, structured learning path, operations mentor for the team . Lead multiple internal and external stakeholders . Support the metrics reporting for the relevant process . Support and coordinate the team on daily processing/operations, workload allocation . Oversee process KPI&rsquos and metrics, provide deep analysis with understanding of root . causes Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Source to Procureand Order Management. . Relevant client services experience . Project management experience . Good understanding of processes, solutions, and competition in the market . Experience/exposure to related areas like Supply Chain, Quality, and Compliance. . Significant experience in High-Tech and Manufacturing Industries . Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings . Good knowledge of current Digital solutions . Exposure to data, analytics, and insights within this area . Ability to create highly professional and polished client deliverables . Ability to manage client escalations . Excellent communication, presentation, and detail-oriented analytical skills . Ability to work in a matrixed environment . Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Preferred Qualifications/ Skills . Diploma / Post Graduation in International supply chain management / Sourcing Management . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism
Posted 2 weeks ago
5.0 - 10.0 years
2 - 6 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Job Description Excellent communication and organizing skills Hands on experience in dealing with order entry processes Experience in managing the deliveries as per the service level agreement Providing support to client and internal production team in a timely, efficient manner Handling client meetings through audio/webex conferences Drive the team towards agreed individual KPI Create and analyze reports on track status, issues and risks and report the major risks and issues to the Project leadership and stakeholders
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Track and Trace Analyst Job Description Your Job Do you thrive in fast-paced environments where coordination, communication, and precision are keyDo you love solving logistical puzzles to create smooth, on-time deliveries At Kimberly-Clark Professional (KCP), were looking for a Track & Trace Analyst to join our North America Customer Care team. In this role, you ll be the critical connection point between customers, transportation partners, and internal teams ensuring every shipment is tracked, every exception is resolved, and every delivery meets customer expectations. Youll lead initiatives, tackle complex problems, and make real impact on the customer experience. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn t exist without talented professionals, like you. At Kimberly-Clark, you ll be part of the best team committed to driving innovation, growth, and impact. We re founded on more than 150 years of market leadership, and we re always looking for new and better ways to perform so there s your open door of opportunity. It s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You Youre detail-obsessed and customer-focused. You love tracking down the why behind delays, keeping teams informed, and identifying ways to improve how things move. We d love to meet you if you: Hold a Bachelor s degree and have at least 2 years of related experience OR 5 years of relevant professional experience. Are comfortable working in 5:00 P.M to 2:00 A.M shifts Have strong working knowledge of SAP, TMS, and order management tools. Are fluent in Microsoft Excel and other MS Office tools. Communicate clearly verbally and in writing especially in high-pressure situations. Have leadership qualities and enjoy mentoring peers. Excel at project management and multitasking. Enjoy cross-functional collaboration and influencing others toward results. Have a working knowledge of Lean Six Sigma tools (preferred). Are comfortable working with delivery analytics and reporting systems. Are passionate about delivering a great customer experience and improving the systems that support it. Responsibilities As a Track & Trace Analyst, your role will be a mix of coordination, analysis, problem-solving, and leadership. You will: Manage order shipments through the entire fulfilment cycle using SAP, TMS, and Service Cloud. Provide proactive and transparent communication on delivery status and failures internally and externally. Coordinate rescheduling and appointment confirmations with customers and carriers. Lead delivery exception processes, escalating risks and recommending preventive actions. Drive process improvements using Lean Six Sigma principles to enhance the customer journey and reduce cost-to-serve. Analyse performance metrics and delivery KPIs, providing insights and trends to improve service. Own internal shipment visibility tools such as Four Kites and Control Tower. Collaborate closely with teams across transportation, planning, marketing, sales, order management, and distribution. Handle inquiries routine and complex with professionalism and accuracy. Provide training and mentorship to teammates to raise departmental standards. Support customer escalations with empathy and ownership, driving toward resolution. Maintain high-quality documentation and process compliance. To Be Considered Click the Apply button and complete the online application process. A member of our fabulous recruiting team will review your application and then get in touch with you if you seem like a good fit for this role to begin the official interview process. To prepare for the interview process, you can check out the Careers area on our website . And finally, the fine print For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. This role is available for local candidates already authorized to work in the role s country only. Kimberly-Clark will not provide relocation support for this role. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. LI-Hybrid Primary Location India - Pune Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time
Posted 2 weeks ago
2.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
We are seeking a highly motivated and detail-oriented Analyst to join our team. The ideal candidate will have a strong understanding of accounting principles and experience working with cash application and order booking processes. Responsibilities: Accurately process cash receipts and apply payments to customer accounts in a timely manner. Investigate and resolve payment discrepancies , short payments, or unapplied cash. Manage order booking and billing processes , ensuring accuracy, completeness, and adherence to client SLAs. Collaborate with internal teams (e.g., Sales, Customer Service, Collections) to resolve issues related to invoices or payments. Maintain and update customer account records. Prepare and analyze reports related to the Order to Cash cycle, including aging reports , dispute logs , and unapplied payments . Monitor and follow up on outstanding receivables and coordinate with collections as needed. Ensure compliance with internal controls and accounting policies. Contribute to continuous improvement initiatives within the O2C process. Stay informed about best practices and regulatory updates in the Order to Cash domain. Skills & Qualifications: Bachelor s degree in commerce (BCOM) required 2 3 years of experience in Order to Cash, including cash application, invoicing, or order management Good understanding of accounting principles related to accounts receivable Proficient in Microsoft Excel and other Office tools; ERP experience (SAP, Oracle, NetSuite, etc.) is a plus Strong analytical and problem-solving abilities High attention to detail and accuracy Effective communicator, both written and verbal Able to work independently and in a team environment Exposure to global clients or multinational environments is a plus About Eastvantage: At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story! Why join us Embrace a healthy work-life balance. Enjoy competitive compensation and benefits. Be part of a positive work environment that fosters collaboration and teamwork. Advance your career through our professional development opportunities. Thrive in an inclusive and employee-centric culture. Location: Bangalore India Assigned Recruiter: Jennilyn.Orienza
Posted 2 weeks ago
6.0 - 11.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape. Job Title: Services Order Management & Billing Team Lead Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 6 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication JLPT N1/N2 required Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 2 weeks ago
5.0 - 10.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job title : Associate Project Manager Supply Outsourcing Coordinator Hiring Manager: Projects Lead, Sanofi Global Hub Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About the job Our Team: Sanofi Global Hub (Global Hub) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally Main responsibilities: Associate Project Manager - Supply Outsourcing Coordinator (SOC) is accountable to develop and maintain sustainable operational process and relationship with the Contract manufacturing organization (CMO) in outsourced medical supply chain activities. SOC scope includes External Sponsor Research (ESR) study requiring commercial product supply, Managed Access Program (MAP) product supply for structured program and single patient request (when outsourced), Individual Post Trial Access to Investigational Product (PTA2IP) product supply management (when outsourced), Humanitarian program and associated distribution activities This includes but is not limited to the following: Set up and lead outsourced supply management, from supply forecast to supply delivery to sponsor location/investigational sites, including packaging and labelling if applicable, with Medical Operations, Industrial Affairs/Distribution functional teams, Clinical Supply Chain Operations and CMC (depending on related medical activities) Get oversight of outsourced supply management for medical operations (e.g. Tracking of the vendors KPI, Periodical review of invoices Ensure outsourced supply activities is appropriately build in Sanofi and CMO tools as to maintain full tracking/chain of custody allowing proper and efficient supply/resupply of product to Health Care Professional. Manage Contract manufacturing organization Identify and manage deviations and risks associated with management of products Quarterly business review of the vendor in collaboration with procurement and quality undefined undefined People : (1) Report primarily to Supplier Operations Lead, Sanofi Business Operations (2) Key contact for Contract manufacturing organization and coordinate with all internal stakeholders; (3) Represent on supply/manufacturing discussions and communicate as appropriate with all internal groups regarding adequate supply and issue resolution; (4) Serve as primary contact for ad hoc requests from various Business Unit functions and Local/Regional teams for supply forecast data and shipment information Performance : (1) Ensure deliverables meet the required timelines, quality targets and adhere to the compliance requirements; (2) contribute to continuous improvement initiatives, in collaboration with the Operations & Efficiency Lead for Global Access Programs, and Medical Operations; (3) Manage risk and implement back-up plans when needed; (4) Investigate the root cause when issues arise and recommend the remediation plan undefined Process : (1) Perform supply planning & order management activities including cross-checking orders against forecast and management of order backlog; (2) Support the team with CMO (Request For Proposal) and Technical Conditions completion; (3) Owner of program / study demand forecast in Kinaxis; includes data entry, alignment with open orders and financial plan and communication with local/regional teams to understand demand drivers, identify gaps and ensure resolution, etc.; (4) Identify, communicate, and escalate root causes of any variations to the program / study forecast; (5)Represent Medical Functions at decision making committee for supply matter(e.g. Study review Committee, Franchise Global Medical Team) specific therapeutic area monthly Global Demand Review; (6) Support Global Medical Operations with financial planning activities including development of financial plan (3x per year), quarterly landing exercise and detailed year end shipment tracking; (7) Monthly shipment reconciliation; includes detailed review of shipments, identification, and resolution of discrepancies; (8) Reconcile discrepancies between demand and financial forecast; (9) Work closely with Global Supply Planning team to ensure that for any product request the supply is secured; (10) Contractual requirements are met including minimum shelf life, packaging updates, etc.; (11) Manage supply planning & delivery commitments for quantities & timeliness in accordance with the supply license agreements; (12) Partner with Global Medical Operations to manage order backlogs; includes liaising with customer service, problem solving and interaction with local markets; (13) Track inventory and replenishment planning for MAP; (14) Provide periodic static data extraction and validation for integrity and consistency; ensures data updated in relevant supply chain systems; (15) Evaluate the service level provided by the vendor. Report data on CMOs KPIs and metrics, update and distribute dashboards Stakeholders : (1) The Supply Outsourcing Coordinator will interact internally and externally with GBU Medical Operation teams in charge of ESR, MAP, Humanitarian, R&D - Development team in charge of IPTA2IP, CMO team, Global Regulatory Manager, Global IA and Distribution Quality Manager, iCMC Demand Supply Leaders, Clinical Supply Chain Operations Project Operational Leader (during transition phase), Global Finance, Global Legal & Supply Procurement; (2) And other functions as per supply outsourced activities needs, validation in invoice, Coordination of RFP distribution, Coordination and validation of technical conditions, and other relevant stakeholders regarding medical devices About you Experience: 5+ years of experience in supply chain activities such as demand & supply planning, third party operations, including at least 3 years in the biopharmaceutical industry Soft skills: Strong administrative and organizational skills Technical skills : Basic MS Office skills, Smartsheet Education : Bachelor/Higher Degree Languages : Excellent knowledge of English language (spoken and written) Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com ! Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people.
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
Chennai
Work from Office
TITLE OF ROLE : Supervisor (M1) DEPARTMENT : Customer Master REPORTS TO (ROLE & NAME) : Customer Master Manager LOCATION : Chennai, India Main purpose of the role/Position Summary : The Customer Master Supervisor is in charge of overseeing daily duties of the Customer Master team in India, leading staff to perform all the steps necessary to support business divisions by creating, managing and maintaining an accurate record of our global customer database. This is a key leadership role with management duties that must be carried out in a timely and effective manner, and includes collaborating with various departments, including sales, customer service, logistics, and finance, to ensure a seamless order-to-cash process. You will play a critical role in maintaining customer satisfaction, business division support, trade and revenue compliance and contributing to Trimble s overall success. The Supervisor serves as a point of contact for issue escalation internally and externally. Leadership is an essential function of this role providing motivation, positive reinforcement, guidance, discipline, training and energy for the team to grow and develop from. Your top priorities are an improved customer experience, ensuring all compliance requirements are upheld, and encouraging a successful and efficient team atmosphere to set Trimble up for the highest level of success possible. Job Responsibilities : Customer Data Management : Manage the creation, maintenance, and accuracy of customer master records in our database. This includes orchestrating training of team members on how to capture and revise relevant information such as contact details, billing and shipping addresses, and other pertinent data to ensure information is up-to-date. Data Validation: Identify and rectify discrepancies, inconsistencies or duplications in the system. Cross-Functional Collaboration: Work with cross-functional teams, including sales, marketing, finance, and customer service to gather and validate customer information. Communicate and interact both professionally and effectively to resolve data-related issues and provide support when required. Compliance : Expert understanding of company policies and procedures, as well as localization requirements when applicable, related to customer data and data privacy. Escalation Point of Contact : Help guide team members with unresolved or complex cases. Escalate to manager as needed. Continuous Improvement : Responsible for identifying and initiating process improvements & changes for recurring process inefficiencies, ongoing improvements in existing data validation processes, customer service and operational processes. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and contributing to a positive overall customer experience. Complex Merge Cases: Analyze & make decisions about whether or not to merge accounts in complex situations. Work to get appropriate approvals and process the merges when appropriate, or present to stakeholders alternative solutions so there is a positive outcome for the customer. System Enhancements: Actively participate in system enhancement projects and initiatives related to customer master data management, including development discussions/sessions, testing and providing feedback as necessary. Employee discipline and conflict management: For direct reports, and to assist other supervisors Performance review and guidance: For direct reports, and to assist other supervisors Expanding knowledge-base: Learn more about the entire processes at mid-levels and self-preparation to move to the next level Leadership & Mentorship : Foster a positive and collaborative teamwork environment by offering constructive feedback to enhance team member s skills and encouraging open communication. Training : Develop and conduct training programs for the Customer Master team to ensure they are up-to-date with compliance requirements, process changes, and industry best practices. Reporting: Help management with regular reporting. Flag reporting inefficiencies or inaccuracies and recommend improvements. Quality Assurance Audits : Perform team audit quality checks on cases to minimize errors and ensure adherence to company policies and procedures. Qualifications & Experience : Graduated/Degree desirable Should have 2 3 years of experience in process handling and people management. Outstanding leadership and organizational abilities Excellent interpersonal and communication skills Graduated/Degree required (or equivalent work experience) Experience (5+ years) in process handling, accounting, order administration, sales support Experience (2+ years) in people management Outstanding leadership & organizational abilities Excellent interpersonal and communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude Adaptable and open to change, with a continuous improvement mindset. High-level knowledge of policy compliance to coach, reinforce and develop the team on these rules. Ability to work in a fast-paced stressful environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top-tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications expected. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales Managers Sales Operations Customer Support Teams Order Management Teams Credit & Collections Compliance Teams Business/Division/Sector Representatives Project Managers Tax Professionals Legal Professionals Customer Claims Marketing Internal Audit Professionals Business Intelligence (BI) Team Data Governance Committee EXTERNAL : Customers/Resellers Contracted Consultant Companies General abilities and skills expected to be learned and mastered in this role: Responsible for leading the team to uphold service level agreements with internal customers Expert comprehension and understanding of the complexity of how customer master data is entered, maintained and used throughout Trimble. Expert in Salesforce, Oracle and other supportive systems Learn professional negotiation, education and enforcement of compliance rules directly with customers, business divisions and sales people Practice healthy decision making in high-pressure situations Excellent command of and adherence to trade compliance and revenue recognition compliance Expert understanding of Trimble s iterative testing process Excellent customer service skills Excellent training skills, from planning to orchestration to audit and re-direction of team members Improved leadership skills Should be able to demonstrate your eligibility for promotion to a higher manager level role based on excellent performance and proven leadership
Posted 2 weeks ago
3.0 - 8.0 years
7 - 12 Lacs
Pune
Work from Office
What You'll Do Technical Expertise & Customer Support : Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration : Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach : Uphold Avalaras Cult of the Customer philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule : Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You'll Need to be Successful Education & Experience: Bachelors in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style.
Posted 2 weeks ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : SAP TM Transportation Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future states or business solutions. You will assess the current state of operations and work towards enhancing efficiency and effectiveness through strategic recommendations and innovative solutions. Key Responsibilities:SAP Transportation Management Consultant, the candidate must interact with business process owners to drive end-to-end solutions, conduct requirements gathering workshops and configure the system, including interaction with other modules:SD, MM, FI.Candidate must work closely with business users and must demonstrate the ability to connect business process knowledge with the SAP TM application.Required Skills: 5 years of experience with SAP TM, preferably sidecar implementations but not mandatory.Knowledge of SAP TM order-based (OTRs) integration and delivery-based integration (DTRs).Setup freight unit building rules (FUBR) and condition records.Setup master data objects:location master, resources, selection profiles, transportation lanes, freight rates.Knowledge of planning and optimization including master data objects needed for optimizer setup and end-to-end pre and post processing of optimizer results analysis.Configure order management, planning, execution, and settlement process in SAP TM.Functional specification writing skills for non-standard functionality, including enhancements, reports, forms, interfaces.Write test scripts and document results for deployments to production.Interaction with other applications for freight rate management, mileage calculations, maps and track & trace. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Meerut
Work from Office
We are looking for a Production Planning & Control (PPC) professional to strengthen our operations team. This is a key role that demands experience, analytical skill, and industry-specific understanding.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Ravulapalem, Proddatur
Work from Office
Identifying & creating sales network Achieve sales & revenue target in given territory To ensure timely collection of credit payments from parties Conducting farmer meetings & Product demo to farmers & distributors Performing Sales promotion activity Required Candidate profile Timely reporting of sales results to the management To provide all possible support for legal aspect of business Assist marketing group in monitoring competitor products & marketing activities.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Responsible for Order management activities and supporting the customer requirements and providing updates on open orders on a regular basis to the customers.Since customers are global,sound written and verbal communication skills in English is must. Required Candidate profile Bachelor’s degree with minimum of 2-45Years work exp in order management function with leading group.Experience of interacting with global customers preferred.good english communication skills must.
Posted 2 weeks ago
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