Oracle Fusion CX Functional Consultant

As an Oracle Fusion Functional Consultant CX specializing in Subscription Management & Customer Experience Modules, you will play a crucial role in delivering impactful Oracle Cloud CX solutions by leveraging your domain expertise and innovative mindset. Your responsibilities will include: - Leading the design, configuration, and deployment of Oracle Fusion CX Cloud modules, with a specific focus on Subscription Management, Customer Data Management (CDM), and Customer Experience (CX). - Collaborating with business stakeholders to gather and analyze requirements, translating them into robust Oracle Cloud CX functional solutions. - Working closely with SCM and Finance teams to ensure end-to-end process alignment across order management, billing, and customer lifecycle processes. - Defining and implementing subscription-based business models and automation frameworks to enhance efficiency and customer retention. - Managing full implementation lifecycles, including solution design, configuration, testing, training, and post-go-live support. - Partnering with technical teams to support integrations, data migration, reports, and custom enhancements. - Staying informed about Oracle Cloud quarterly releases, identifying opportunities for continuous improvement and innovation. - Collaborating with Opkey's test automation experts to ensure functional coverage, automate testing, and enhance delivery velocity. Qualifications required for this role include: - Bachelor's degree in Computer Science, Business Administration, or a related field. - 5+ years of hands-on experience in Oracle Fusion Cloud CX implementation and support. - Proven experience in at least 3+ full-cycle Oracle Fusion CX implementations. - Strong functional expertise in Subscription Management, Customer Data Management (CDM), and CX modules. - Understanding of end-to-end customer lifecycle processes, including subscription billing, renewals, customer engagement, and data governance. - Excellent analytical, problem-solving, and stakeholder communication skills. - Ability to work collaboratively in global, cross-functional teams and deliver results under tight deadlines. Additionally, it would be beneficial if you have: - Oracle Cloud CX certification(s) (Subscription Management, CDM, or Customer Experience). - Experience supporting multi-module or integrated SCMCX implementations. - Familiarity with test automation platforms such as Opkey, Selenium, or Oracle ATS. - Experience with Agile methodologies and cloud transformation programs. At Opkey, a rapidly growing VC-backed company, you will have the opportunity to be part of reshaping how enterprises test and deliver ERP transformations through AI-driven automation. You will work with global clients across industries, implementing cutting-edge Oracle Cloud CX solutions while collaborating with talented, innovative teams in a flexible, dynamic, and inclusive work culture that values growth, learning, and teamwork.,