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Description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Oracle DBA L1 What You'll Be Doing Monitoring: Closely observe database events, such as database availability, instance availability, and storage space utilization. Incident Management: Log, categorize, prioritize, and track incidents reported by users or raised by monitoring tools. Problem Solving: Provide initial troubleshooting and resolutions for common database issues, often utilizing pre-tested scripts or procedures. Escalation: Identify and escalate complex issues to higher-level support engineers (L2, L3) for further investigation and resolution. Communication: Maintain clear communication with users, providing updates on incident status and resolutions. Basic Configuration: May be responsible for tasks like adding datafiles to tablespaces or resolving basic space issues. Required Skills: Understanding of Oracle Database architecture and basic concepts. Familiarity with Oracle monitoring tools and procedures. Ability to identify and document incidents effectively. Basic troubleshooting skills for common database issues. Good communication and customer service skills. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
