8 - 13 years
4 - 9 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Requirements:-
Resolve Business issues and troubleshooting as part of Incident Management.Should be coordinate with business users to resolve the issues.Supporting Users on existing customer process.Period Close as support as per defined Support Window.Providing problem Diagnosis/RCA as part of Problem Management.Manage and coordinate on Oracle Support as on when requiredProvide user trainings on Functional issues/for new Users.Able to do root Cause analysis and provide solutions and prepare the RCA documents.Coordinate with multiple teams like development and DBA teams.Documentation of MD70 and MD50 for Enhancement Request.Knowledge Management ensuring correct up to date documentation and processes.
Notice - Immediate to 15 days
Maneva Consulting
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