Optometrist - Gujarat - Rajkot Hub

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, educating them about single vision and progressive lenses, recommending suitable lens and frame options, and performing quality checks on fitted lenses before handing over the products. Additionally, you will be responsible for presenting customers with a curated selection of products based on their preferences, understanding their needs, asking relevant questions, and effectively pitching recommended solutions. To excel in this role, you must achieve sales targets, eye-test conversion rates, and returns while adhering to Standard Operating Procedures (SOPs). You will coordinate with customers for product pick-up post-sale and strive to resolve any concerns to minimize return rates. Maintaining the store as per Lenskart standards, ensuring cleanliness, equipment upkeep, stock security, and compliance with SOPs are also essential aspects of your responsibilities. As a qualified Optometrist with a Diploma in Optometry, you should possess the ability to build rapport with customers, understand their unstated needs, offer appropriate solutions, communicate clearly, actively listen, adapt to changing environments, demonstrate proactive task ownership, result-orientation, and customer-orientation. Your multitasking skills, organizational abilities, and willingness to learn and grow will be key in delivering a seamless and satisfactory experience to Lenskart customers.,