13 Customerorientation Jobs

As the Support for the Global Product Group Quality Manager (GPG QM) for Insulation and Components (I&C) at Hitachi Energy, your primary responsibility will be to define, implement, and ensure the sustainability of actions and initiatives aimed at enhancing the Quality performance of the Insulation and Components product group. This role involves collaborating with Factory Quality Managers, HUB Quality Managers, and other stakeholders under the leadership of the GPG QM to drive Quality improvement across all factories. Your Impact: - Develop projects and initiatives based on the Quality Improvement Plan for Insulation and Components product lines - Monitor and analyze Quality monthly Performance data across factories, GPG, and Product lines - Ensure full implementation of key Quality processes at the local level - Create and update I&C Global Quality Documentation in collaboration with global experts - Develop Quality Management Systems for I&C product lines, including global deliverables - Conduct CPR Audits with Operations Experts and ensure closure of identified gaps - Lead or support TOP Issues with an 8D Approach for efficient problem-solving - Facilitate Lessons Learned sharing and communicate Quality Alerts - Identify opportunities for Digital Transformation in Quality Controls and support implementation of digital tools - Uphold Hitachi Energy's core values of safety and integrity Your Background: - Engineering University degree, with Master of Science or equivalent - 5+ years of experience in bushings, Quality, Production, R&D, Design, or Manufacturing - 2+ years of experience in Quality - Proficient in written and spoken English with excellent communication skills - Proactive, open-minded, and culturally aware - Strong passion for personal development and serving others - Ability to lead through influence - Customer-oriented with a drive for competitiveness improvements in Quality - Experience in Quality Audits, certification preferred - L6S certification preferred About Us: At Hitachi Energy, we offer a collaborative work environment with challenging projects that make a real impact. We provide a wide range of benefits, including health insurance, pension fund, welfare, and flexible working arrangements to support your professional growth and well-being. If you are a qualified individual with a disability and require accommodation during the job application process, please complete a general inquiry form on our website to request reasonable accommodations tailored to your needs. We are committed to providing accessibility assistance to ensure equal opportunities for all job seekers.,

We are currently looking for an Assistant Editor / Associate Publication Selection Specialist to join our Web of Science editorial team in Belgrade. The Web of Science Core Collection is a trusted database for journals, books, and conference proceedings, offering an exciting opportunity to contribute to its growth and curation. This position is a 6-month contract and requires the following qualifications and experience: - Bachelor's degree or equivalent - Proficient in English (B2/C1) - 2+ years of general working experience - 1+ years of experience in publishing Desired skills include customer-orientation, excellent communication skills, attention to detail, critical appraisal skills, strong time management, and proficiency in Microsoft Office applications. In this role, you will: - Conduct initial reviews of scholarly journals based on predefined criteria - Assess publication quality using industry norms and subject matter knowledge - Collect and organize data for evaluations - Prepare accurate reports on journal evaluations and communicate findings to publishers - Participate in team meetings and collaborate with colleagues globally You will report to the Assistant Editor Team Leader and work in a modern, global team environment with colleagues from the USA, UK, Spain, Serbia, and India. Benefits include 25 days of paid leave, private health insurance, paid lunch, monthly bonus, yearly merit plan, learning platform access, fitness pass, life insurance, accident insurance, and free company bicycles for rent. The working hours for this 6-month fixed term position are 9-5 EMEA. This is a hybrid role, requiring you to work from the Belgrade office 3 days every other week. Clarivate is an equal opportunity employer, and only shortlisted candidates will be contacted for further consideration.,

As a valued member of the Inflow team, your role will involve utilizing your work experience in ICT distribution or System Integration companies. Your expertise in implementing Cisco, Forcepoint, and other related cyber security solutions will be essential for this position. It would be advantageous to have hands-on experience or certification in cyber security products and solutions from the Inflow Technologies vendor list. Strong communication and interpersonal skills are required, along with a customer-oriented approach and problem-solving abilities. The ability to multitask and collaborate effectively within a team is also necessary. Your key responsibilities will include preparing project plans that outline the scope of work and pre-requisites, implementing solutions based on customer requirements, conducting knowledge transfer sessions with customers post-implementation, and obtaining customer sign-off upon project completion. Job Overview: - Job ID: TC/POS/BLR/003 - No. of Vacancies: 2 - Location: Bengaluru - Experience: Minimum 4 years - Qualification: Degree or Diploma in Computer Science / Information Technology,

The role of an Optometrist at Lenskart is unique as it goes beyond traditional eye check-ups to include sales as a significant aspect. As an Optometrist at Lenskart, you will be responsible for providing technical expertise through eye-checks, dispensing, and diagnosis, while also actively engaging in selling products, executing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Your primary responsibilities will include focusing on customer satisfaction by welcoming walk-in customers, guiding them for a free eye check-up, and maintaining stock levels and sales floor standards to enhance the shopping experience. You will need to be proficient in operating the POS system effectively and resolving any customer concerns promptly. During eye check-ups, you will follow the 12-step Optometry process, share prescriptions clearly, educate customers on lens options, and conduct quality checks on fitted lenses before handing them over. Additionally, you will recommend products based on customer preferences, identify their needs, and ensure sales targets are met while adhering to SOPs. It will be your duty to maintain store standards by cleaning equipment, ensuring stock security, and preventing any stock shortages or damages. As an Optometrist, you should possess a Diploma or Bachelor's degree in Optometry, with the ability to build rapport with customers, understand their needs, and communicate effectively. You must also demonstrate adaptability, proactive task ownership, and excellent organizational skills to prioritize activities effectively.,

As a member of the Inflow team, you will be expected to have work experience in ICT distribution and/or System Integration companies with a focus on technical support. Holding a Palo Alto PCNSE certification is mandatory for this role. You should be well-versed in handling web, tele & email based remote support and be prepared to work in a flexible 24/7 rotational shift system. Your communication, presentation, and interpersonal skills should be top-notch, coupled with a customer-oriented approach and strong technical analysis & problem-solving abilities. Being a multitasker and a team player is essential in this position. Your key responsibilities will include understanding Palo Alto features & base configurations, verifying support contracts before accepting cases, analyzing client requirements or issues before sessions, collecting required error/system/traffic logs, capturing counters for issue identification at the packet level, retrieving and installing Firewall licenses, verifying resource utilization & counters from CLI for hardware-related cases, configuring Firewall HA, forwarding logs, scheduling email reports, importing and exporting firewall configurations, booting the firewall in maintenance mode for configuration restoration or factory reset, taking configuration backups before making changes, generating Tech Support files from the firewall, and referring to relevant KB or live community discussions for seamless troubleshooting. This role has the following details: - Job ID: TC/POS/BLR/004 - No. of Vacancies: 2 - Location: Bengaluru - Experience: Minimum 4 years - Qualification: Degree or Diploma in Computer Science / Information Technology,

As a valuable member of the Inflow team, you will bring your expertise in Information and Communications Technology (ICT) distribution companies or System Integration companies. Your role involves hands-on and Pre-Sales experience in Cisco Unified Communications & Collaboration / Data Centre based solutions. It will be advantageous if you possess expertise or certification in the products and solutions listed in the Inflow Technologies vendor list. Your excellent communication, presentation, and interpersonal skills, along with a customer-oriented and problem-solving approach, will be essential for success in this position. Being a multitasker and a team player will also play a crucial role in your responsibilities. Your key responsibilities will include training channel partner sales and Pre-Sales team in the technical aspects of the products and solutions, collaborating with potential customers to understand their unique technical requirements and business challenges, analyzing customers" network architecture, and providing suitable solutions. Additionally, you will be responsible for delivering industry-specific solution designs, demonstrations, presentations, and Proofs of Concepts based on customer requirements. Job Overview: - Job ID: TC/PS/ML/007 - No. of Vacancies: 6 - Location: Mumbai, Pune, Delhi, Bengaluru - Experience: Minimum 4 years - Qualification: Degree or Diploma in Computer Science / Information Technology,

As a Sales Associate at XpertHub Business Solutions in Chennai, you will play a crucial role in driving customer satisfaction and achieving sales targets. Your primary responsibility will be to provide exceptional service to all walk-in customers, guiding them towards the clinic for a free eye check-up. You will also be involved in maintaining stock levels, ensuring sales floor standards are met, and processing transactions efficiently using the POS system. One of your key tasks will be to recommend products based on customer preferences and understand their needs by asking relevant questions. Your goal will be to achieve sales targets, eye-test conversions, and uphold all standard operating procedures. Additionally, you will be responsible for coordinating with customers for product pick-up and addressing any concerns or returns effectively to ensure customer satisfaction. To excel in this role, you should have a minimum qualification of being a graduate and possess the ability to build rapport with customers, understand their unstated needs, and offer suitable solutions. Strong communication and active listening skills are essential, along with the flexibility to adapt to a dynamic environment and a proactive approach to tasks. Organizational skills, result-orientation, and customer focus will be key to your success in this position. If you are a motivated individual with a passion for delivering excellent customer service and achieving sales targets, we encourage you to share your resume with us at +91 8839737389. Join our team at XpertHub Business Solutions and be part of a dynamic environment where your skills and dedication will be valued and rewarded.,

As a member of the Inflow team, you will utilize your work experience with Information and Communications Technology (ICT) distribution companies or System Integration companies to excel in the role. Your expertise in Pre-Sales, particularly with hands-on experience in Cisco Cyber Security & Networking solutions, will be highly valuable. Ideally, possessing certifications in cyber security, networking products & solutions from Inflow Technologies vendor list would be advantageous. Your strong communication, presentation, and interpersonal skills will enable you to effectively engage with customers. With a customer-oriented approach and adept problem-solving skills, you will thrive in this role. Being a multi-tasker and a team player is essential for success in this position. Key responsibilities include training channel partner sales and Pre-Sales teams on the technical aspects of products and solutions. You will collaborate with potential customers to grasp their unique technical requirements and business challenges. By understanding customer requirements and network architecture, you will make recommendations on suitable solutions. Additionally, you will be responsible for delivering industry-specific solution designs, demonstrations, presentations, and Proofs of Concepts based on customer needs. Job Overview: - Job ID: TC/PS/ML/008 - No. of Vacancies: 2 - Location: Bengaluru, Chennai - Experience: Minimum 4 years - Qualification: Degree or Diploma in Computer Science / Information Technology Join us at Inflow and be part of a dynamic team that values your expertise and contributions in the realm of ICT distribution and Pre-Sales with a focus on Cisco Cyber Security & Networking solutions.,

As an Optometrist/Senior Optometrist at Lenskart, you will have the opportunity to contribute to the mission of giving India a vision by providing exceptional eye care services. Your role will go beyond traditional eye check-ups as you will also be responsible for sales activities to enhance customer experience. Working under the supervision of the Store Manager and in coordination with the Areas Operations Manager, you will play a crucial part in delivering technical expertise, dispensing eyewear, and ensuring customer satisfaction. Your primary focus will be on driving customer engagement and satisfaction by welcoming walk-in customers, promoting free eye check-ups, and guiding them through the process. You will be involved in maintaining stock levels, adhering to sales floor standards, and ensuring smooth transactions using the POS system. Resolving customer concerns promptly and effectively will be an essential part of your responsibilities. Conducting comprehensive eye check-ups following the 12-step Optometry process, sharing prescription details clearly, and educating customers on lens options will be key aspects of your role. You will be responsible for recommending suitable products based on customer preferences, understanding their needs, and achieving sales targets while adhering to standard operating procedures. In addition to providing expert advice on eyewear selection, you will be tasked with maintaining the store environment according to Lenskart standards. This includes regular cleaning of frames and equipment, ensuring stock security, and upholding SOPs to deliver a seamless shopping experience. To excel in this role, you should hold a Diploma in Optometry and possess strong interpersonal skills to build rapport with customers. Clear communication, active listening, and the ability to adapt to dynamic environments are essential. Your proactive approach, customer-centric mindset, and organizational skills will contribute to your success in meeting targets and ensuring customer satisfaction. If you are seeking a rewarding opportunity to combine technical expertise with sales acumen in a fast-growing eyewear company, Lenskart welcomes your application for the role of Optometrist/Senior Optometrist. Join us in providing quality eye care services and enhancing the vision of our customers.,

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, educating them about single vision and progressive lenses, recommending suitable lens and frame options, and performing quality checks on fitted lenses before handing over the products. Additionally, you will be responsible for presenting customers with a curated selection of products based on their preferences, understanding their needs, asking relevant questions, and effectively pitching recommended solutions. To excel in this role, you must achieve sales targets, eye-test conversion rates, and returns while adhering to Standard Operating Procedures (SOPs). You will coordinate with customers for product pick-up post-sale and strive to resolve any concerns to minimize return rates. Maintaining the store as per Lenskart standards, ensuring cleanliness, equipment upkeep, stock security, and compliance with SOPs are also essential aspects of your responsibilities. As a qualified Optometrist with a Diploma in Optometry, you should possess the ability to build rapport with customers, understand their unstated needs, offer appropriate solutions, communicate clearly, actively listen, adapt to changing environments, demonstrate proactive task ownership, result-orientation, and customer-orientation. Your multitasking skills, organizational abilities, and willingness to learn and grow will be key in delivering a seamless and satisfactory experience to Lenskart customers.,

As an Optometrist/Sr. Optometrist at Lenskart, you will be an integral part of the team, reporting directly to the Store Manager and liaising with the Areas Operations Manager. Lenskart, India's fastest growing eyewear company, is on a mission to provide vision care to the nation. Backed by prominent investors like IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart offers a wide range of eyewear products, including prescription glasses, contact lenses, and sunglasses tailored to meet customers" unique needs. Your role goes beyond traditional eye check-ups; you will also be responsible for driving sales and ensuring exceptional customer experiences. Your primary responsibilities will include greeting and guiding customers, conducting eye check-ups following the 12-step Optometry process, dispensing prescriptions, recommending suitable products, achieving sales targets, and upholding store standards. To excel in this role, you must prioritize customer satisfaction, possess strong communication skills, and demonstrate a proactive approach to addressing customer needs. By understanding and fulfilling customers" requirements, recommending appropriate products, and following standard operating procedures diligently, you will contribute to Lenskart's commitment to delivering outstanding vision care services. To be successful, you should hold a Diploma in Optometry and exhibit qualities such as building rapport with customers, active listening, adaptability, and organizational skills. Your ability to multitask, prioritize tasks effectively, and maintain store cleanliness and security will be crucial in ensuring a seamless customer journey and achieving operational excellence. Join Lenskart as an Optometrist/Sr. Optometrist to make a meaningful impact on customers" vision care needs and contribute to the growth of India's leading eyewear brand.,

As a Lenskart Sales Associate, you will be responsible for various activities aimed at enhancing customer experience and driving sales. Your main tasks will include focusing on customer needs, working towards improving the Net Promoter Score, meeting sales targets, and ensuring adherence to standard operating procedures. Additionally, you will be expected to maintain the store's appearance and functionality. The ideal candidate for this role should possess a minimum qualification of 12th pass, with a preference for graduates. Key personal attributes and competencies required for success in this position include the ability to build rapport with customers, identify their unstated needs, and provide suitable solutions. Effective communication, active listening, adaptability to changing environments, and a willingness to learn are also essential traits. Moreover, you should demonstrate proactive task ownership, a results-oriented mindset, and a strong customer focus. The ability to multitask and prioritize activities based on importance will be crucial in effectively managing your responsibilities as a Lenskart Sales Associate.,

As a Lenskart Sales Associate, your primary responsibility will be to focus on providing excellent customer service. You will be expected to drive Net Promoter Score and achieve sales targets while adhering to the standard operating procedures. It will also be your duty to ensure the upkeep and maintenance of the store. To excel in this role, you should possess certain personal attributes and competencies. The minimum qualification required is 12th pass, although graduates are preferred. You must have the ability to build rapport and establish trusting relationships with customers. It is essential to understand the unstated needs of customers and offer suitable solutions. Clear communication and active listening skills are crucial for this position. Furthermore, you should be adaptable to changing environments and open to learning new things. Taking proactive ownership of tasks, being result-oriented, and maintaining a customer-centric approach are key qualities that will help you succeed in this role. The ability to multitask and prioritize activities based on urgency is also important for this position.,