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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As the Product Manager for Retention Marketing, you will be responsible for owning the product roadmap for retention marketing channels such as email, SMS, and push notifications. Your primary focus will be on driving customer engagement and repeat purchases. You will define, prioritize, and execute product initiatives aimed at improving user activation, with a specific emphasis on multi-category purchases within the first 60 days of a user's lifecycle. Collaboration is key in this role, as you will work closely with Retention Marketing, Engineering, Data Science, and Creative teams to launch and iterate on personalized user journeys. You will also be tasked with building an in-house customer segmentation platform and refining user segmentation strategies to tailor retention tactics based on lifecycle stage, category affinity, and browsing history. Personalization plays a crucial role in retention marketing, and you will be responsible for driving personalization across various channels, including content, frequency, and channel personalization. Working closely with the Data Science team, you will build product recommendation models to drive cross-category purchases. In addition to strategy and execution, you will partner with analytics to establish KPIs and build dashboards for performance monitoring, cohort behavior analysis, and funnel drop-off diagnostics. A/B testing will be a regular practice to validate hypotheses around message timing, channel mix, and content personalization. Furthermore, you will collaborate with the Martech and CRM Engineering teams to identify tooling gaps, streamline campaign execution, and enhance targeting capabilities. Advocating for the customer, you will deeply understand user behavior across the post-purchase journey and identify friction points that hinder re-engagement. Staying abreast of best practices and emerging tools in retention marketing and eCommerce is essential. This knowledge will inform your product strategy and experimentation roadmap. Managing risks in execution and unblocking the team to reach goals will also be part of your responsibilities. **Requirements:** - 3-5 years of product management experience, preferably in eCommerce, consumer tech, or a performance marketing-focused environment. - Strong empathy for users and a customer-first mindset, with the ability to translate user behavior and insights into product requirements. - Comfortable working in fast-paced, multi-time-zone global iterative environments with cross-functional teams. - Strong analytical skills with experience using data tools like SQL, Looker, or Mixpanel to define metrics, derive insights, and make data-driven decisions. - Ownership mindset, accountability, and ability to move relevant metrics like activation rate, repeat rate, and LTV. - Proven track record of owning and shipping successful features or initiatives in Growth, Retention, CRM, or lifecycle marketing. - Preferred familiarity with modern marketing automation tools and CRM infrastructure. - Excellent written and verbal communication skills to align stakeholders and articulate product decisions effectively. - Bonus points for experience with segmentation models, predictive triggers, or personalization/ML for retention initiatives.,

Posted 12 hours ago

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2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As an Optometrist at Lenskart, you will be responsible for following the 12-step Optometry process during eye check-ups. You will share the prescription clearly with customers and educate them about single vision and progressive lenses while recommending the appropriate lens and/or frames. It is crucial to perform a quality check of the lenses fitted before handing over the product to the customer. Your role will involve presenting customers with an optimal selection of products based on their preferences. Understanding the unstated needs of the customer, asking relevant questions, and choosing the right time to pitch recommended solutions are key aspects of this position. Success in this role will be measured by achieving sales targets, eye-test conversion rates, and adhering to Standard Operating Procedures (SOPs). You are expected to meet assigned targets for sales, eye-test conversion, and returns while following all SOPs. After a sale is made, you will coordinate with the customer for product pick-up upon receiving communication from the warehouse. In cases of returns, you should understand the reasons and work towards resolving them to control the return percentage effectively.,

Posted 2 days ago

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0.0 - 4.0 years

0 Lacs

bahraich, uttar pradesh

On-site

The role of an Optometrist at Lenskart is unique as it goes beyond traditional eye check-ups to include sales as a significant aspect. As an Optometrist at Lenskart, you will be responsible for providing technical expertise through eye-checks, dispensing, and diagnosis, while also actively engaging in selling products, executing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Your primary responsibilities will include focusing on customer satisfaction by welcoming walk-in customers, guiding them for a free eye check-up, and maintaining stock levels and sales floor standards to enhance the shopping experience. You will need to be proficient in operating the POS system effectively and resolving any customer concerns promptly. During eye check-ups, you will follow the 12-step Optometry process, share prescriptions clearly, educate customers on lens options, and conduct quality checks on fitted lenses before handing them over. Additionally, you will recommend products based on customer preferences, identify their needs, and ensure sales targets are met while adhering to SOPs. It will be your duty to maintain store standards by cleaning equipment, ensuring stock security, and preventing any stock shortages or damages. As an Optometrist, you should possess a Diploma or Bachelor's degree in Optometry, with the ability to build rapport with customers, understand their needs, and communicate effectively. You must also demonstrate adaptability, proactive task ownership, and excellent organizational skills to prioritize activities effectively.,

Posted 1 week ago

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0.0 - 4.0 years

0 - 0 Lacs

jabalpur, madhya pradesh

On-site

As a Sales Associate at XpertHub Business Solutions in Chennai, you will play a crucial role in driving customer satisfaction and achieving sales targets. Your primary responsibility will be to provide exceptional service to all walk-in customers, guiding them towards the clinic for a free eye check-up. You will also be involved in maintaining stock levels, ensuring sales floor standards are met, and processing transactions efficiently using the POS system. One of your key tasks will be to recommend products based on customer preferences and understand their needs by asking relevant questions. Your goal will be to achieve sales targets, eye-test conversions, and uphold all standard operating procedures. Additionally, you will be responsible for coordinating with customers for product pick-up and addressing any concerns or returns effectively to ensure customer satisfaction. To excel in this role, you should have a minimum qualification of being a graduate and possess the ability to build rapport with customers, understand their unstated needs, and offer suitable solutions. Strong communication and active listening skills are essential, along with the flexibility to adapt to a dynamic environment and a proactive approach to tasks. Organizational skills, result-orientation, and customer focus will be key to your success in this position. If you are a motivated individual with a passion for delivering excellent customer service and achieving sales targets, we encourage you to share your resume with us at +91 8839737389. Join our team at XpertHub Business Solutions and be part of a dynamic environment where your skills and dedication will be valued and rewarded.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

gujarat

On-site

As an Optometrist/Senior Optometrist at Lenskart, you will have the opportunity to contribute to the mission of giving India a vision by providing exceptional eye care services. Your role will go beyond traditional eye check-ups as you will also be responsible for sales activities to enhance customer experience. Working under the supervision of the Store Manager and in coordination with the Areas Operations Manager, you will play a crucial part in delivering technical expertise, dispensing eyewear, and ensuring customer satisfaction. Your primary focus will be on driving customer engagement and satisfaction by welcoming walk-in customers, promoting free eye check-ups, and guiding them through the process. You will be involved in maintaining stock levels, adhering to sales floor standards, and ensuring smooth transactions using the POS system. Resolving customer concerns promptly and effectively will be an essential part of your responsibilities. Conducting comprehensive eye check-ups following the 12-step Optometry process, sharing prescription details clearly, and educating customers on lens options will be key aspects of your role. You will be responsible for recommending suitable products based on customer preferences, understanding their needs, and achieving sales targets while adhering to standard operating procedures. In addition to providing expert advice on eyewear selection, you will be tasked with maintaining the store environment according to Lenskart standards. This includes regular cleaning of frames and equipment, ensuring stock security, and upholding SOPs to deliver a seamless shopping experience. To excel in this role, you should hold a Diploma in Optometry and possess strong interpersonal skills to build rapport with customers. Clear communication, active listening, and the ability to adapt to dynamic environments are essential. Your proactive approach, customer-centric mindset, and organizational skills will contribute to your success in meeting targets and ensuring customer satisfaction. If you are seeking a rewarding opportunity to combine technical expertise with sales acumen in a fast-growing eyewear company, Lenskart welcomes your application for the role of Optometrist/Senior Optometrist. Join us in providing quality eye care services and enhancing the vision of our customers.,

Posted 4 weeks ago

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1.0 - 5.0 years

0 Lacs

amreli, gujarat

On-site

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, educating them about single vision and progressive lenses, recommending suitable lens and frame options, and performing quality checks on fitted lenses before handing over the products. Additionally, you will be responsible for presenting customers with a curated selection of products based on their preferences, understanding their needs, asking relevant questions, and effectively pitching recommended solutions. To excel in this role, you must achieve sales targets, eye-test conversion rates, and returns while adhering to Standard Operating Procedures (SOPs). You will coordinate with customers for product pick-up post-sale and strive to resolve any concerns to minimize return rates. Maintaining the store as per Lenskart standards, ensuring cleanliness, equipment upkeep, stock security, and compliance with SOPs are also essential aspects of your responsibilities. As a qualified Optometrist with a Diploma in Optometry, you should possess the ability to build rapport with customers, understand their unstated needs, offer appropriate solutions, communicate clearly, actively listen, adapt to changing environments, demonstrate proactive task ownership, result-orientation, and customer-orientation. Your multitasking skills, organizational abilities, and willingness to learn and grow will be key in delivering a seamless and satisfactory experience to Lenskart customers.,

Posted 4 weeks ago

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2.0 - 6.0 years

0 Lacs

kerala

On-site

As an individual responsible for conducting eye check-ups and dispensing products at Lenskart, you will follow the 12-step Optometry process diligently. It is essential to share the prescription clearly with customers and educate them about single vision and progressive lenses. Furthermore, you will recommend the most suitable lens and/or frames based on the customer's needs. Before handing over the product, it is crucial to perform a quality check of the lenses to ensure customer satisfaction. Your role also involves recommending products to customers by presenting them with a curated selection that aligns with their preferences. It is important to identify and address any unstated needs by asking relevant questions and offering solutions at the right moment. To excel in this position, you are expected to achieve sales targets and adhere to standard operating procedures (SOPs). This includes meeting targets for sales, eye-test conversions, and handling returns according to the established SOPs. After completing a sale, you will coordinate with the customer for product pick-up, following communication from the warehouse. In cases of returns, it is essential to understand the reasons behind them and make efforts to resolve issues effectively to minimize return percentages.,

Posted 4 weeks ago

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2.0 - 6.0 years

0 Lacs

malappuram, kerala

On-site

As an Optometrist at Lenskart, you will follow the 12-step Optometry process during eye check-ups. You will share prescriptions clearly with customers and educate them about single vision and progressive lens options, while recommending appropriate lenses and frames. Additionally, you will conduct a quality check of the lenses fitted before delivering the product to the customer. Your role will involve recommending products to customers based on their preferences. You will need to understand their unstated needs by asking relevant questions and choosing the right moment to offer solutions. It is essential to meet sales targets, eye-test conversion rates, and handle returns while adhering to standard operating procedures (SOPs). You will be responsible for achieving the assigned sales objectives, coordinating product pick-ups with customers post-sale, and resolving any issues to prevent returns.,

Posted 4 weeks ago

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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

You should have prior experience in FMCG sales, particularly in B2B/FMCG/Foods items. Fluency in English, Hindi, and Gujarati is essential for effective communication. Being system-oriented and proficient in using computers will be an added advantage. Your primary responsibility will be selling signature premium dry fruits, sweets, and nuts to corporate clients in Gujarat. You will need to establish long-term mutual trust and focus on brand building in the region. Representing approximately 380 premium food items, creating presentations, and showcasing the various brands will be part of your role. The ideal candidate should be able to travel independently and understand customer behavior to recommend the most suitable products. Educating customers and potential buyers in a friendly manner is crucial for this position. This is a full-time, permanent role with benefits such as cell phone reimbursement, a flexible schedule, and a day shift. Performance bonuses may also be provided based on your achievements. A minimum of 2 years of experience in B2B sales is preferred. Proficiency in English is required for this job, and the work location will be in person. If you meet these requirements and are enthusiastic about sales and customer satisfaction, we encourage you to apply for this exciting opportunity.,

Posted 4 weeks ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be part of a dynamic team at SAP, focused on developing AI capabilities for Concur Solution Area products like Joule and GenAI Hub. Your role will involve creating reusable AI solutions using Python-based machine learning and deep learning models such as BERT or ROBERTA. A critical aspect of your responsibilities will be to streamline process operations through AI capabilities and provide ongoing support and enhancements to LoBs operational methodologies. Your tasks will include prioritization, execution, and feedback collection to ensure efficient delivery of AI solutions. As a Full Stack Developer with 1-3 years of experience, proficiency in Java and Python is essential for this role. You will work on developing Python-based AI models, utilizing Joule and BTP products, and understanding Concur as a product capability. Your responsibilities will also include translating customer pain points into AI problems, evaluating AI deliverables, designing solutions, and developing applications to address those problems. Collaboration will be a key aspect of your role, as you will closely interact with stakeholder teams, engage in AI-based developments, and leverage Robotics to translate intelligence into actionable insights. Furthermore, you will be expected to create pitch documents, collaborate with product owners, and demonstrate a deep understanding of AI technologies and their applications. In this role, you will have the opportunity to enhance your technical skills by gaining real-time experience in the SaaS business model, cloud servicing, and support functions. You will also collaborate with internal stakeholders, deliver business presentations to executive sponsors, and leadership teams. Proficiency in LLM, Gen AI, machine learning, Python, JavaScript, and HANA ML will be advantageous in this position. At SAP, we value inclusion, health, well-being, and flexible working models to ensure that every individual, regardless of background, can thrive. As an equal opportunity workplace, we are committed to fostering a diverse and inclusive environment where all employees can reach their full potential. We believe in leveraging the unique capabilities of each individual to create a better and more equitable world. If you are excited about developing complex Python code, learning BTP capabilities, and contributing to innovative AI solutions, this role at SAP offers a rewarding opportunity to showcase your skills and grow within a purpose-driven and future-focused organization.,

Posted 1 month ago

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0.0 - 4.0 years

0 - 0 Lacs

kannur, kerala

On-site

As an Optometrist at Lenskart, you will be responsible for conducting eye check-ups and dispensing eyewear following the 12-step Optometry process. This includes sharing the prescription clearly with customers, educating them about single vision and progressive lens options, and recommending appropriate lenses and frames. Additionally, you will be required to perform a quality check of the fitted lenses before handing over the product to the customer. In this role, you will also be tasked with product recommendations based on customer preferences. You should have the ability to understand the unstated needs of the customer, ask relevant questions, and choose the right moment to pitch recommended solutions effectively. Achieving sales targets and adhering to standard operating procedures (SOPs) are key aspects of this position. You will be expected to meet assigned targets for sales, eye-test conversions, and returns while following all SOPs. After completing a sale, you will need to coordinate with the customer for product pick-up upon communication from the warehouse. In cases of returns, it is important to understand the reasons and attempt to resolve them to manage return percentages effectively. The salary for D.Optom freshers is 18,000 take-home plus incentives, while B.Optom freshers receive 21,000 take-home plus incentives. Join us at Lenskart to contribute to providing quality eye care services and enhancing customer satisfaction through personalized recommendations and professional eyecare services.,

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

anand, gujarat

On-site

As an Optometrist/Sr. Optometrist at Lenskart, you will be an integral part of the team, reporting directly to the Store Manager and liaising with the Areas Operations Manager. Lenskart, India's fastest growing eyewear company, is on a mission to provide vision care to the nation. Backed by prominent investors like IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart offers a wide range of eyewear products, including prescription glasses, contact lenses, and sunglasses tailored to meet customers" unique needs. Your role goes beyond traditional eye check-ups; you will also be responsible for driving sales and ensuring exceptional customer experiences. Your primary responsibilities will include greeting and guiding customers, conducting eye check-ups following the 12-step Optometry process, dispensing prescriptions, recommending suitable products, achieving sales targets, and upholding store standards. To excel in this role, you must prioritize customer satisfaction, possess strong communication skills, and demonstrate a proactive approach to addressing customer needs. By understanding and fulfilling customers" requirements, recommending appropriate products, and following standard operating procedures diligently, you will contribute to Lenskart's commitment to delivering outstanding vision care services. To be successful, you should hold a Diploma in Optometry and exhibit qualities such as building rapport with customers, active listening, adaptability, and organizational skills. Your ability to multitask, prioritize tasks effectively, and maintain store cleanliness and security will be crucial in ensuring a seamless customer journey and achieving operational excellence. Join Lenskart as an Optometrist/Sr. Optometrist to make a meaningful impact on customers" vision care needs and contribute to the growth of India's leading eyewear brand.,

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Customer Focus Representative at Lenskart, your primary responsibility is to drive the Net Promoter Score by providing exceptional service to all walk-in customers. You will greet and welcome customers, guiding them towards the clinic for a free eye check-up. Additionally, you will participate in stocktakes, maintain sales floor standards, and perform other day-to-day tasks to enhance the overall shopping experience. Your role will also involve understanding and effectively utilizing the POS system to process transactions efficiently. You should be dedicated to ensuring customer satisfaction by addressing any concerns they may have promptly and professionally. During eye check-ups, you will follow the 12-step Optometry process, share prescriptions clearly, educate customers on single vision and progressive lenses, and recommend suitable lens and frame options. It is crucial to conduct a quality check of fitted lenses before handing them over to customers. Furthermore, you will be responsible for recommending products based on customer preferences and identifying their unstated needs. By asking relevant questions and pitching solutions at the right time, you will assist customers in making informed purchasing decisions. Meeting sales targets, eye-test conversion rates, and adhering to standard operating procedures (SOPs) are essential aspects of your role. You will coordinate with customers for product pick-up post-sale and strive to resolve any issues to minimize returns. Ensuring the upkeep and maintenance of the store according to Lenskart standards is another key responsibility. This includes regular cleaning of frames and equipment, maintaining stock levels, and securing all Lenskart assets. By excelling in these areas, you will contribute to a positive customer experience and the overall success of the store.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Beautician at our establishment, you will be responsible for developing strong client relationships and providing a range of beauty services. Your primary duties will include advanced facials, hydro facials, clean-ups, waxing using various techniques, and manicures and pedicures tailored to meet clients" preferences. You must possess the ability to analyze different skin types and offer appropriate product recommendations. Furthermore, you will guide clients on skincare routines and maintain accurate treatment records. Additionally, you will have the opportunity to cross-sell beauty products and therapies to clients as needed. The ideal candidate for this position should have proven work experience as a Beautician or Cosmetologist, demonstrating proficiency in skin therapy and hair removal techniques. A solid understanding of skin care practices such as moisturizing, exfoliation, and peeling is essential. Familiarity with beauty products and trends is a must, enabling you to deliver personalized services that cater to each client's specific needs. A high school diploma is required, and a degree in Beauty Therapy, Cosmetology, or a related field would be advantageous. This is a full-time position that requires a minimum of 5 years of experience as a Beauty Therapist. If you are passionate about the beauty industry and possess the necessary skills and qualifications, we encourage you to apply for this rewarding opportunity.,

Posted 1 month ago

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8.0 - 10.0 years

8 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Job Description Business Development Manager / Sr. Manger - Business DevelopmentManaging key relationships across NDs, and Banks. Managing product recommendations and tie-ups. You Will Be Responsible For: Manage key central relationships across banking national distribution counters. Responsible for carrying and driving sales targets for the mapped relationships by coordinating with internal/ external stakeholders. Manage distribution life-cycle to complete product recommendation. Key Actionable : Complete Empanelment Online agreement documentation SWOT analysis of the distributors landscape Product Engagement, Communication, Product approvals Tie-up Pricing Strategy Operations support Evaluate present business case Manage and control distributor activities and pay-outs. Complete the process of AMC Product Due Diligences with Banks and National Distributors. Liaison between internal stakeholders (Marketing, Operations, Compliance teams) and distributors. Tracking communication, recommendation watch-list of Banks NDs for our funds Certifications NISM Series V A - Mutual Funds Distributor Module certified NISM Series XXI A - NISM PMS Certificatied Competencies Excellent Communication - communicates with confidence Collaboration Innovation Continuous Improvement Client centricity Attributes Good inter-personal skills Excellent communication presentation skills Knowledge of AMC market Good Analytical skills Effectively operate in a team-oriented and collaborative environment Highly motivated self-starter Attention to details Excellent problem-solving capability Preferred Industry ExperienceFinancial Services preferably Mutual Fund sales Post-graduate with valid NISM certification. Around 8-10 years of experience

Posted 1 month ago

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0.0 - 3.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Join our team as a Customer Sales Executive! Drive online sales, engage with Australian customers, provide tailored solutions, and ensure customer satisfaction with excellent communication and product knowledge.

Posted 1 month ago

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0.0 years

6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

As a key member of the Spinny team, you'll be responsible for reaching out to and supporting customers throughout their car buying journey . Your critical role in customer engagement means you'll need to deeply understand their requirements to recommend products that perfectly match their needs. We're seeking a hardworking and enterprising individual with excellent analytical and communication skills . The ideal candidate will approach problems with an ingenious, scientific mindset , driven by a strong outcome-oriented point of view . Demonstrated experience in customer service is essential. Key Responsibilities Build a relationship with the customer over the call , serving as Spinny's first point of contact. Engage in active listening with callers, offering product or service recommendations to enhance their car buying journey. Utilize software, databases, scripts, and tools effectively and appropriately. Understand and strive to exceed call center metrics while consistently delivering excellent customer service. Schedule customer visits to retail hubs for further assistance from the hub teams. Requirements Fluent verbal communication skills . Proficiency in English and a regional language . Demonstrated experience in customer service .

Posted 2 months ago

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