Optical Sales Assistant

As a Customer Service and Inventory Management Associate, your role involves various key responsibilities: - Meet and greet customers, assisting them throughout their shopping journey - Share product features and benefits with customers - Explain services to customers, build trust, and loyalty - Resolve customer queries pre and post-sale - Ensure timely product delivery to customers - Receive feedback from customers on services and products - Conduct daily quick counts of all available products in the store - Receive bulk shipments, conduct physical counts, and update the system daily - Replenish products daily to fill display gaps - Identify and manage bad inventory or damaged products - Handle product handovers and receipts from VRX through HOP app - Report inventory discrepancies to the Store Manager - Follow Visual Merchandising guidelines - Maintain cleanliness and hygiene in the store - Update all Standard Operating Procedures (SOPs) files daily - Reconcile daily cash and card sales Additionally, the company emphasizes the importance of maintaining a clean and organized store environment to ensure a positive shopping experience for customers.,