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Ops Associate , Seller Inventory Management Services (SIMS)

Ops Associate , Seller Inventory Management Services (SIMS)

Amazon

1 - 4 years

1 - 5 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

excel operations service management incident management sales sql itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description
We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of supply chain, Inventory management and ops-excellence in Amazon India business This becomes all the more challenging in India where the mode of business is marketplace, The role supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership to deliver in mentioned spaces The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface, This position requires strong self-motivation, self-starting and multi-tasking skills The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems, Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost-to-serve, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution, Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About The Team SIMS team supports sellers in navigating Amazon's systems, aiming to enhance both seller and customer experiences As a team member, you will provide comprehensive support to sellers, helping them improve their capabilities and optimize customer satisfaction Your responsibilities include focusing on inbound management processes, and gathering valuable insights from sellers and customers to identify areas for improvement You'll guide sellers towards self-sufficiency on the Amazon platform while also initiating and leading process improvement projects Active participation in stakeholder communications is expected This role combines hands-on seller support with strategic thinking to drive operational excellence, making you instrumental in streamlining processes, enhancing seller performance, and ultimately contributing to a better customer experience on Amazon's platform The position offers opportunities for growth and requires strong communication skills, problem-solving abilities, and a customer-centric mindset, Basic Qualifications Bachelor's degree Preferred Qualifications 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Karnataka Job ID: A3032421 Show

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Ops Associate , Seller Inventory Management Services (SIMS)