OPS AND SALES EXECUTIVE

Job Description

Job Title: Area Coach Location: Ahmedabad Department: Operations Industry: Food & Beverage / Retail Experience: 4–6 Years (in QSR/Retail/F&B preferred) Employment Type: Full-TimeAbout Us: Café Coffee Day (CCD) is India’s leading coffee chain, known for creating warm and engaging spaces for coffee lovers. As we expand our operations, we are looking for a dynamic and experienced Area Coach to lead multiple stores in the Ahmedabad region.Key Responsibilities:Manage day-to-day operations across multiple CCD outlets in the assigned areaDrive store performance in terms of sales, customer experience, and profitabilityEnsure consistent adherence to brand standards, SOPs, and hygiene protocolsMonitor P&L of each store and implement cost control measuresTrain, coach, and motivate store managers and their teamsHandle recruitment and manpower planning in coordination with HRConduct regular store audits, market visits, and competitor analysisEnsure high customer satisfaction and resolve escalations effectivelyCollaborate with the supply chain, marketing, and backend teams for seamless executionRequirements:Graduate or MBA with 4–6 years of experience in multi-store operationsStrong leadership and people management skillsGood analytical and problem-solving abilitiesPassion for the F&B/retail industry and customer-centric mindsetFlexibility to travel within the city/region as neededWhat We Offer:Competitive salary and performance-based incentivesDynamic work culture with growth opportunitiesBe a part of one of India’s most recognized café brands