10 Opmanager Jobs

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. NOC analyst will play a key role in managing a 24/7 Network Operations Centre. This position requires expertise in application & Infrastructure monitoring tools such as AppDynamics, Thousand Eyes, Nagios, Datadog, OpManager and AWS cloud watch monitoring tools. Responsibilities: 24/7 Operations Management: Ensure continuous, round-the-clock coverage of the NOC. Monitor and maintain the performance and availability of applications using monitoring tools on a 24/7 basis. Host and lead the Major Incident Management (MIM) calls. Maintain comprehensive documentation of incidents, response actions, and outcomes for the RCA. Lead the response to critical incidents, utilizing monitoring tools for rapid identification and resolution Experience in any ticketing tools; ServiceNow ITSM, BMC Remedy. Practical experience to Build, maintain, and improve CI/CD pipelines using tools like Jenkins. Perform smoke tests for critical application during weekends and U.S business hours. Support certificate renewal process for the internal and external clients. Work closely with infrastructure and application teams. Perform routine system health checks and maintenance tasks, including during off-hours and weekends. Provide timely updates and status reports to management and stakeholders. Proactively identify and troubleshoot issues related to application performance, network connectivity, and server infrastructure Qualifications: Bachelor's degree in computer science, information technology, or a related field. 3+ years of experience in a 24/7 NOC or IT operations role. Excellent communication and interpersonal skills. Strong understanding of ITIL principles (Incident, Problem, Change Management). Experience using AppDynamics and Thousand Eyes or similar tools for application performance monitoring, log analysis, and network and firewall monitoring. Knowledge of network protocols and server infrastructure. Monitor, manage & install infrastructure, and application certificates. Strong analytical and problem-solving skills, Onboard new capabilities and integrate into existing SOP. Excellent written and verbal communication skills, including the ability to communicate effectively during off-hours and weekends. Ability to work independently and as part of a team, including during off-hours and weekends. This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Designation : Network Security Engineer Job Type : Full-time Experience : 4-5 years of experience Location : Hyderabad About the Role We are looking for a for Network Security Engineers with 4-5 years of Experience to join our team to drive growth. What You’ll Be Doing Reporting to Sr Engineer – Networking team of Engineering department & the key responsibilities would be to: Responsibilities: Operating Systems: Strong working knowledge of Windows 10 and Linux environments for basic troubleshooting and network connectivity issues. Switching: Hands-on experience with L2 and L3 switching, including VLAN configuration, trunking, Inter-VLAN routing, STP, EtherChannel, and Port Security. Routing: Proficient in Static Routing and dynamic routing protocols such as RIP, OSPF, and BGP (basic to intermediate). Network Devices: Configuration, troubleshooting, and maintenance of Cisco and Juniper series switches and routers. Firewalls: Experience with enterprise-grade firewalls: FortiGate is must Strong troubleshooting skills in firewall policy configurations, NAT, VPN setups (Site-to-Site & Remote Access), IDS/IPS, traffic shaping, and SD-WAN environments. Daily log analysis and proactive incident detection and remediation. Monitoring & Network Management: Proficient in using network monitoring tools like PRTG, OpManager, HP Network Node Manager (NNM), and SolarWinds for health checks and proactive alerts. Daily Operations: Conduct daily health checks of network infrastructure: monitoring latency, packet loss, bandwidth usage, and data center performance. Strong troubleshooting and root-cause analysis skills for complex network issues. Effectively manage and document customer issues in detail, ensuring timely resolution. Responsible for escalation to L3 support or vendors when necessary, with thorough problem documentation and follow-up. Cloud Networking (AWS): Familiarity with AWS networking concepts and architectures. Experience in AWS VPN deployment and configuration of FortiGate and Juniper firewalls within AWS environments. Information Security Awareness: Foundational knowledge of security standards such as ISO 27001, HIPAA, PCI-DSS. Awareness of Ozonetel Information Security Framework, policies, and standards (if applicable). Maintain security hygiene across desktop, server, application, database, and network layers. Education Qualification: B.Tech / B.E in ECE, EEE, CSE, or IT B.Sc. graduates with relevant networking experience are also encouraged to apply Job Type: Full-time Pay: ₹800,000.00 - ₹900,000.00 per year Work Location: In person Expected Start Date: 05/07/2025

Job Title: IT Help Desk Solutions Engineer Experience: 2 + years Location: Kochi Company: Soffit Job Overview: Soffit is looking for a skilled ManageEngine ServiceDesk Plus Engineer to join our IT infrastructure services team. The ideal candidate will have experience in the installation, configuration, deployment, and management of ManageEngine ServiceDesk Plus, ensuring seamless IT service management for our clients. Key Responsibilities: Install, configure, and deploy ManageEngine ServiceDesk Plus as per business requirements. Customize workflows, automation, ticketing, and reporting features within the system. Integrate ServiceDesk Plus with other ITSM tools and third-party applications. Provide ongoing support, troubleshooting, and maintenance of the application. Optimize and fine-tune performance to enhance service delivery. Ensure compliance with IT service management best practices. Train end-users and IT teams on tool functionalities and best practices. Collaborate with cross-functional teams for effective implementation and support. Required Skills & Qualifications: 2+ years of hands-on experience with ManageEngine ServiceDesk Plus . Strong expertise in installation, configuration, and deployment of ITSM tools. Good understanding of ITIL framework and best practices. Experience in workflow automation, custom scripting, and report generation. Familiarity with integrations using APIs, AD, and other IT tools . Strong troubleshooting and problem-solving skills. Excellent communication and client interaction skills. Preferred Qualifications: Certifications in ManageEngine ServiceDesk Plus or ITIL is a plus. Experience with other ManageEngine products (OpManager, ADManager, etc.) is an advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹55,000.00 per month Benefits: Internet reimbursement Shift: Day shift Application Question(s): Do you have experience in Installation, Configuration, Deployment and management of IT Help Desk Solutions Engineer Experience: minimum: 2 years (Required) Language: English (Required) Work Location: In person

Role: Contact Center Operations Analyst - (RingCentral, CRM, IVR, ACD) Exp: 5 to 12 years Notice : Immedite to 30 days max Location : Only Bangluru Primary skills : Contact centre technologies, including CRM systems, IVR, ACD, and workforce management tools, contact centre software platforms - Ring Central (This is mandatory), customer experience (CX) and customer journey mapping. Knowledge of agile methodologies and project management principle. J OB Description :- Big Panda BMC Helix ITSM Broadcom DX Spectrum Broadcom Service Management Cherwell ITSM DATA Dog Flexara One Jira Service Desk Logic Monitor ManageEngine OpManager Plus Microsoft SCOM OpsRamp ServiceNow FSM ServiceNow ITAMSAM ServiceNow ITOMServiceMapping Snow License Management SolarWinds Server and Application Monitor Symphony Enterprise IT Windows Server Zenoss Responsibilities Effectively communicate and engage with business stakeholders and peers to gather requirements Work closely with contact center managers and agents to understand their needs and challenges Ability to balance longterm strategic goals with shortterm operational needs Identify opportunities to streamline contact center processes Develop user stories and acceptance criteria to drive functional nonfunctional and system requirements for development teams Ability to partner with crossfunctional teams across ResMed in different time zones Work with solution architects and platform architect teams to design solutions based on signedoff requirements Present developed features and functionality to business stakeholders Facilitate User acceptance testing with identified users and obtain sign off for implementation Perform impact analysis for scope change requests and document changes to requirements business processes configuration and data mapping Identify opportunities to optimize processes and apply technology solutions that align with growth objectives Follow change management processes defined within ResMed Provide post implementation support Qualifications Bachelors in computer science or related field 5 years of experience with a focus on contact center operations Strong understanding of contact center technologies including CRM systems IVR ACD and workforce management tools Experience with contact center software platforms Ring Central This is mandatory Familiarity with customer experience CX and customer journey mapping Oracle ERP experience is a plus Strong business acumen with customer first mindset Excellent written and verbal communication skills Proven ability to analyze complex business processes and develop effective solutions Strong analytical and problemsolving skills with a keen attention to detail Knowledge of agile methodologies and project management principles Show more Show less

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer - Command Center, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. JOB DESCRIPTION: As a member of IT Service Management monitoring team, reporting to the Senior Manager of IT Services, you will be responsible to monitor servers, networks, databases, storage and backup devices for proactive identification of incidents. In this well-respected IT group, you will enjoy a wide variety of self-directed work within a supportive team environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace.

Job Overview: Soffit is looking for a skilled ManageEngine ServiceDesk Plus Engineer to join our IT infrastructure services team. The ideal candidate will have experience in the installation, configuration, deployment, and management of ManageEngine ServiceDesk Plus, ensuring seamless IT service management for our clients. Key Responsibilities: • Install, configure, and deploy ManageEngine ServiceDesk Plus as per business requirements. • Customize workflows, automation, ticketing, and reporting features within the system. • Integrate ServiceDesk Plus with other ITSM tools and third-party applications. • Provide ongoing support, troubleshooting, and maintenance of the application. • Optimize and fine-tune performance to enhance service delivery. • Ensure compliance with IT service management best practices. • Train end-users and IT teams on tool functionalities and best practices. • Collaborate with cross-functional teams for effective implementation and support. Required Skills & Qualifications: • 2+ years of hands-on experience with ManageEngine ServiceDesk Plus. • Strong expertise in installation, configuration, and deployment of ITSM tools. • Good understanding of ITIL framework and best practices. • Experience in workflow automation, custom scripting, and report generation. • Familiarity with integrations using APIs, AD, and other IT tools. • Strong troubleshooting and problem-solving skills. • Excellent communication and client interaction skills. Preferred Qualifications: • Certifications in ManageEngine ServiceDesk Plus or ITIL is a plus. • Experience with other ManageEngine products (OpManager, ADManager, etc.) is an advantage. Show more Show less

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer - Command Center, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation – let’s talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Description As a member of IT Service Management monitoring team, reporting to the Senior Manager of IT Services, you will be responsible to monitor servers, networks, databases, storage and backup devices for proactive identification of incidents. In this well-respected IT group, you will enjoy a wide variety of self-directed work within a supportive team environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience And Certifications) Bachelor’s degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

Job Summary: The Level 3 Cloud Network Engineer is a senior technical expert responsible for designing, implementing, maintaining, and troubleshooting complex cloud-based and hybrid network environments. This role requires deep expertise in cloud platforms (AWS, Azure, GCP), advanced routing and switching, security configurations, and high availability network architecture. The engineer will lead escalation support for critical incidents, drive network automation efforts, and provide guidance to Level 1 and 2 engineers. Key Responsibilities: • Design and implement scalable, secure, and highly available cloud network architectures. • Configure and manage Virtual Private Clouds (VPCs), Transit Gateways, Direct Connect/ExpressRoute, VPNs, subnets, routing tables, and security groups. • Lead resolution of Level 3 network escalations, performing root cause analysis and preventive maintenance. • Manage hybrid connectivity between on-premise data centers and cloud infrastructure. • Ensure network compliance, auditing, and security controls are in place (e.g., firewall policies, NAC, encryption). • Utilize IaC tools (Terraform, CloudFormation) and automation scripts (Python, Ansible) for network provisioning and management. • Monitor network performance and proactively address latency, jitter, or packet loss issues using tools like CloudWatch, Datadog, NetFlow, or SolarWinds. • Provide mentorship and technical guidance to L1/L2 engineers and participate in knowledge-sharing initiatives. • Collaborate with application, security, and DevOps teams for integrated cloud solutions. • Maintain documentation of network designs, change management logs, and technical procedures. Qualifications: Education & Certifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • Industry certifications such as: o AWS Advanced Networking Specialty o Cisco CCNP/CCIE o GCP Professional Cloud Network Engineer Experience: • 5+ years of experience in network engineering, with at least 2+ years in cloud network environments. • Proven experience managing complex multi-cloud or hybrid network environments. Technical Skills: • Cloud Platforms: AWS (VPC, TGW, Direct Connect), Azure (VNets, ExpressRoute), GCP (VPC, Interconnects). • Networking Protocols: BGP, OSPF, IPSec, GRE, NAT, DNS, DHCP. • Security: Firewall configuration (Palo Alto, Fortinet, AWS NACLs/Security Groups), VPNs, ZTNA. • Automation & Tools: Terraform, Ansible, Python, Git. • Monitoring & Troubleshooting: Wireshark, OPManager, NetFlow, CloudWatch, ELK, Zabbix, Splunk. Soft Skills: • Strong problem-solving and analytical capabilities. • Excellent communication skills, both written and verbal. • Ability to work independently and manage multiple priorities. • Strong collaboration skills across departments and vendors. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As an Account Technical Services Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles – we're transforming the way businesses thrive in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs. As an Account Technical Services Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you. Role and Responsibilities: 5+ years of experience in configuration and management of ITSM Tools including ManageEngine SDP, OPM and App Manager. ITIL V4 certified and good understanding of major ITSM services areas of Configuration, Incident, Request, Change, Problem, Known Error, and Knowledge Management. Manage and administer the implementation, configuration, and maintenance of ManageEngine monitoring tools, including OpManager, Applications Manager, App Dynamics and Network Configuration Manager. Knowledge and experience in configuring ticket exchange with third-party integrations for ManageEngine. Experience in ManageEngine products like (OPM), ITSM Ticketing (SDP), APM (App Manager), Key Manager Plus, App Dynamics, Analytics Plus, AD Self Service Plus, SDP ticketing tools and Automation. Experience in configuring dashboards, SLA calculations, key ITIL delivery metrics & KPIs, and views/reports for various roles. Day to day administration of ManageEngine, ITOM modules such as, Op Manager, App Manager, Key Manager Plus, App Dynamics, Analytics Plus, AD Self Service Plus, SDP ticketing tools, AD360, VM+. Install, configure, and upgrade monitoring tools to ensure optimal performance and functionality. Customize monitoring configurations to align with organizational requirements and objectives. Define and configure monitors, thresholds, and alerting rules to proactively monitor network, server, application, and infrastructure health. Monitor system performance metrics, including CPU utilization, memory usage, disk space, network traffic, and application response times. Monitor and manage system events, alerts, and notifications generated by the monitoring tools. Prioritize and respond to critical alerts, troubleshooting and resolving issues in a timely manner to minimize downtime and impact on business operations. Generate and analyze reports on system performance, availability, and health using built-in reporting features of ManageEngine monitoring tools. Manage network device configurations using Network Configuration Manager, ensuring compliance with configuration standards and policies. Perform configuration backups, audits, and change tracking to maintain configuration integrity and consistency. Automate routine monitoring tasks, workflows, and remediation processes to improve operational efficiency and reduce manual effort. Maintain comprehensive documentation of monitoring tool configurations, procedures, and best practices. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here. Who You Are Required Skills and Experience Technical knowledge and expertise in the given technology/service domain 5+ years of experience in ManageEngine. Experience working in a customer facing environment Effective problem-solving skills to address issues and optimize with smarter way of working Preferred Skills and Experience Bachelor’s degree in Computer Science, Information Technology, or related technical field Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Qualifications: Any Graduate Job Location : Kurla, Mumbai TOTAL Experience: 4-7 years of hands-on experience in enterprise network management. Certification : CCNA, CCNP, PCNSA, CCSA & AWS Certified Solutions Architect are a plus Salary: As per industry standards. Industry: IT Employment Type: Full Time, Permanent Swan Solutions offering: Swan, a 500 Crore organization is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 33 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to many BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, VMWare, and NetApp. (https://www.swansol.com) Culture at Swan : Swan believes in taking up inspiring and challenging IT projects that encourages innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan. Profile : Network & Security Eng. L2, (Meraki SD-WAN,CP firewall) Key Responsibilities Meraki SD-WAN Deploy, configure, and manage Meraki SD-WAN for branch and remote site connectivity. Monitor Auto VPN, traffic shaping, and QoS policies to optimize network performance. Troubleshoot Meraki appliances (MX, MS, MR) and ensure optimal uptime. Work with Meraki Dashboard for network monitoring, configuration, and reporting. Cisco Switches & 3. Basic Routing Install, configure, and manage Cisco Catalyst switches in a multi-layer network. Implement VLANs, STP, EtherChannel, and other Layer 2 technologies. Perform troubleshooting and ensure high availability of LAN/WAN infrastructure. Checkpoint Firewall & 5. Palo Alto Firewall Manage and configure Checkpoint Firewall (R81.x) and Palo Alto Firewalls (PAN-OS). Implement firewall policies, NAT, VPNs, and security rule optimizations. Troubleshoot connectivity issues, IPS/IDS, and traffic filtering. Perform regular security audits and firewall rule reviews. MPLS Basic Configure and troubleshoot MPLS connections with service providers. Ensure proper routing over MPLS networks to support critical applications. Work with ISPs for link provisioning, latency management, and troubleshooting. AWS Basic Manage and configure AWS VPC, subnets, route tables, and security groups. Establish site-to-site VPN between on-premises infrastructure and AWS. Monitor AWS network performance and troubleshoot connectivity issues. Cisco Routers Configure and troubleshoot Cisco ISR and ASR routers for enterprise connectivity. Manage WAN, BGP, OSPF, EIGRP, and static routing. Optimize bandwidth utilization and troubleshoot performance issues. Monitoring Tool: OpManager Deploy and maintain OpManager for network monitoring and performance tracking. Configure alerts, SNMP monitoring, and automated reports. Analyse network trends and proactively resolve issues before impacting operations. DHCP and DNS Working Troubleshoot name resolution and IP address conflicts. IPsec Troubleshooting Configure, monitor, and troubleshoot IPsec site-to-site and remote access VPNs. Identify and resolve VPN issues related to IKE phases, encryption, and authentication. Ensure VPN stability and security compliance. Required Skills & Qualifications Strong knowledge of Cisco networking, SD-WAN, and firewalls. Experience with Meraki, Checkpoint, Palo Alto, and AWS networking. Understanding of routing protocols (BGP, OSPF, EIGRP) and MPLS. Hands-on experience with OpManager or similar network monitoring tools. Knowledge of IPsec VPNs, DHCP, DNS, and network security best practices. Soft Skills Strong problem-solving and analytical skills. Ability to work independently and in a team environment. Excellent documentation and communication skills. For any further inquiries you may get back to us via e-mail / call.