Operative Executive

Roles & Responsibilities:

Document Processing and Customer Service:

• Process and format documents as required, and handle customer queries within the defined turnaround time (TAT).
• Prepare and dispatch account statements, intimation letters, acknowledgment letters, and other documents for investors and customers.
• Ensure timely and accurate communication with clients to address their needs and provide necessary information.

Transaction Monitoring and Reporting:

• Conduct daily quality checks of all transactions to ensure accuracy and completeness.
• Reconcile transactions daily to achieve 100% coverage and accuracy and identify and resolve discrepancies promptly.
• Generate various Management Information System (MIS) reports for Investment Managers, Distributors, SEBI compliance, and other required reports.

Operational and Regulatory Compliance:

• Oversee operations performed by subordinate employees, and forward processed documents to the Assistant Manager for further quality checks.
• Understand and meet Service Level Agreement (SLA) deliverables and deadlines, adhering to regulatory requirements.
• Send banking confirmations for cheque deposits, dispatch communications to investors, and ensure timely submission of all required inputs for MIS information.

Education & Experience Requirements:

• Commerce/Finance graduate with at least 2 - 4 years of relevant experience or CA Inter with significant experience, preferably in AIF or similar roles.
• Proven experience in managing fund operations, including document processing and transaction reconciliation.
• Experience in handling customer queries and generating compliance reports is highly desirable.

Competencies Required:

Document Processing and Client Communication:

Quality Assurance:

Operational Oversight:

Team Collaboration:

Analytical Skills: