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Provana
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Operations Team Lead

Operations Team Lead

4 - 12 years

|

5 - 7 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

back office operations international operations bpo operations backend operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Lead a team of back office professionals to ensure efficient processing of insurance claims, policies, and other administrative tasks.
Oversee the day-to-day operations of the backend process, ensuring timely completion of tasks and meeting quality standards.
Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
Develop and maintain effective communication channels with internal stakeholders to ensure seamless coordination.

Job Requirements :

4-12 years of experience in BPO operations or related field.
Strong understanding of backend operations in an insurance industry setting.
Proven leadership skills with ability to manage a team remotely.

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