Operations Specialist - Compliance

Gwfsi Services India

5 - 10 years

5 - 9 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

international voice process international voice us voice process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

The Compliance Maintenance Officer will be responsible for the ongoing monitoring of expiring compliance items required for an Agency Worker to continue working. This includes obtaining and validating all required documents, attaching to the CRM system, and recording correctly.
Responsible for file maintenance on all working candidates across TTM Temp Division.
Contact candidates via email and telephone to discuss their expiring compliance.
Obtain compliance documents within agreed timescales and ensure documentation is saved on to CRM.
Book candidates onto relevant training courses (both practical and online trainings) via the TTM training division.
Complete relevant occupational health checks and Fit To Work renewals.
Complete right to work and ID checks.
Complete Garda Vetting renewal applications.
Complete monthly professional registration checks if Agency Worker has a protected title e.g. Doctor, Nurse, AHP etc.
Identify any potential compliance issues which may cause delays in deployment and communicate to the appropriate people.
Implement tight controls within the CRM and Booking System if an Agency Worker is not compliant before the expiration of a Compliance Document.
Carry out work instructions in line with TTM healthcare processes and procedures.

Preferred candidate profile

Qualification Bachelor’s degree (or equivalent) in Business, HR, Healthcare Administration, or related field.
Should have 5+ years’ experience in International Voice Process (Healthcare Sector preferred).
Knowledge of compliance processes and regulatory requirements in staffing/healthcare.
Experience in managing multiple priorities in a fast-paced environment.

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