Role : Rostering Administrator Work location : MG Road, Bangalore Working Hours: 1.00 PM - 10.00 PM Key Responsibilities Support the Regional Manager and Nurse Managers in the rostering of Staff Nurses and Healthcare Assistants Have a core understating of the Rostering system used by Resilience and utilise the system across Resilience Maintain and monitor staff rostering and any other requirements by the system Complete any other tasks as delegated by the Head of Operations and CEO. Produce a weekly roster in conjunction with the nurse mangers in a timely manner Responsible for ensuring the rosters are maintained and updated with the best possible outcomes for the client Communicate with service users regarding rostering matters. Monitor the fill rates of the individual shifts and reporting this to management weekly. Support Nurse Managers and Regional Managers by preparing monthly reports and fill rates for service commissioners. Forwarding monthly rosters and fill rate reports to service commissioners. Ensure all staff maintain up-to-date mandatory training, scheduling additional training as needed. Liaise with payroll and accounts regards billing of work. Required Skills & Qualifications Minimum 4+ Years experience in an administrative role. Should have experience in customer support (International Voice process) preferred from Healthcare industry. Knowledge of Microsoft Word, Excel, & Outlook. Previous use of an IT rostering system an advantage Strong problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Note : This is WFO only. There is not WFH/Hybrid.

Role & responsibilities Role Overview We are seeking a Talent Acquisition Specialist to support our healthcare recruitment operations. This role is administration-heavy and will involve screening candidates in the early stages of the interview process, managing compliance documentation, scheduling interviews, processing work permit applications, and ensuring a seamless hiring process. Key Responsibilities Candidate Screening: Conduct initial screenings to assess qualifications, experience, and suitability for healthcare roles before passing candidates to hiring managers. Interview Coordination: Schedule interviews between candidates and hiring managers across multiple time zones, ensuring a smooth recruitment process. Compliance Management: Ensure all candidates meet regulatory and organizational compliance requirements, including licensing, background checks, and certifications. Work Permit Processing: Assist with visa and work permit applications for international hires, liaising with legal and immigration teams as needed. Administrative Support: Manage recruitment documentation, contracts, and compliance records for healthcare professionals. Applicant Tracking: Maintain and update candidate records in the applicant tracking system (ATS). Communication & Follow-ups: Act as a point of contact for candidates, keeping them informed throughout the hiring process. Process Improvement: Identify opportunities to streamline recruitment workflows and improve administrative efficiency. Preferred candidate profile Experience: 3+ years in a talent acquisition, recruitment coordination, or HR administration role, preferably in healthcare recruitment. Screening & Interviewing: Experience in conducting initial candidate screenings to assess skills and cultural fit. Organizational Skills: Strong ability to manage multiple tasks, deadlines, and compliance requirements. Communication: Excellent verbal and written communication skills. Tech-Savvy: Proficiency in applicant tracking systems (ATS), Microsoft Office Suite, and scheduling tools. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Attention to Detail: Ability to accurately manage documentation and compliance records.

Position : Rostering Administrator Location : M.G Road, Bangalore Working hours : 1.00 PM 10.00 PM Note : This is WFO only. There is no Hybrid/WFH Key Responsibilities Support the Regional Manager and Nurse Managers in the rostering of Staff Nurses and Healthcare Assistants Have a core understating of the Rostering system used by Resilience and utilise the system across Resilience Maintain and monitor staff rostering and any other requirements by the system Complete any other tasks as delegated by the Head of Operations and CEO. Produce a weekly roster in conjunction with the nurse mangers in a timely manner Responsible for ensuring the rosters are maintained and updated with the best possible outcomes for the client Communicate with service users regarding rostering matters. Monitor the fill rates of the individual shifts and reporting this to management weekly. Support Nurse Managers and Regional Managers by preparing monthly reports and fill rates for service commissioners. Forwarding monthly rosters and fill rate reports to service commissioners. Ensure all staff maintain up-to-date mandatory training, scheduling additional training as needed. Liaise with payroll and accounts regards billing of work. Other Duties: Attend training courses to meet and enhance the service being provided by Resilience Behave in a professional manner at all times, and to act as an ambassador for the company Adhere to relevant policies and procedures Required Skills & Qualifications Minimum 4+ Years experience in an administrative role. Should have experience in customer support (International Voice process) preferred from Healthcare industry Knowledge of Microsoft Word, Excel, & Outlook. Previous use of an IT rostering system an advantage Strong problem-solving and communication skills. Ability to work independently and in a team-oriented environment.

Position : Operations Specialist Travel & TA Processing Specialist Location : M.G Road, Bangalore Working hours : 1.00 PM – 10.00 PM Note : This is WFO only. There is no Hybrid/WFH Role & responsibilities Handle end-to-end visa and work permit processing for employees, including new applications, renewals, and cancellations. Ensure compliance with immigration laws and regulations for different countries. Maintain and update records related to visa status, work permits, and address employee queries regarding visa requirements, timelines, and procedures. Keep up to date with visa and immigration policy changes and advise stakeholders accordingly. Work closely with HR and recruitment teams to facilitate visa sponsorship for new hires and international transfers. Liaise with embassies, consulates, and government agencies as required. Should also be interested in supporting Talent Acquisition team in healthcare recruitment operations. This includes screening candidates in the early stages of the interview process, managing compliance documentation, processing work permit applications. Preferred candidate profile Any Graduate with minimum 3-5 years of experience in visa documentation or processing. Experience with Ireland, US, UK, Canada, or other country-specific visa processes is a must. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Excellent communication and coordination skills to liaise with internal teams and external agencies. Strong attention to detail and ability to handle confidential information.

Role Overview We are seeking a Talent Acquisition Specialist to support our healthcare recruitment operations. This role is administration-heavy and will involve screening candidates in the early stages of the interview process, managing compliance documentation, scheduling interviews, processing work permit applications, and ensuring a seamless hiring process. Work location : MG Road, Bangalore Key Responsibilities Candidate Screening: Conduct initial screenings to assess qualifications, experience, and suitability for healthcare roles before passing candidates to hiring managers. Interview Coordination: Schedule interviews between candidates and hiring managers across multiple time zones, ensuring a smooth recruitment process. Compliance Management: Ensure all candidates meet regulatory and organizational compliance requirements, including licensing, background checks, and certifications. Work Permit Processing: Assist with visa and work permit applications for international hires, liaising with legal and immigration teams as needed. Administrative Support: Manage recruitment documentation, contracts, and compliance records for healthcare professionals. Applicant Tracking: Maintain and update candidate records in the applicant tracking system (ATS). Communication & Follow-ups: Act as a point of contact for candidates, keeping them informed throughout the hiring process. Process Improvement: Identify opportunities to streamline recruitment workflows and improve administrative efficiency. Preferred candidate profile Experience: 3+ years in a talent acquisition, recruitment coordination, or HR administration role, preferably in healthcare recruitment. Screening & Interviewing: Experience in conducting initial candidate screenings to assess skills and cultural fit. Organizational Skills: Strong ability to manage multiple tasks, deadlines, and compliance requirements. Communication: Excellent verbal and written communication skills. Tech-Savvy: Proficiency in applicant tracking systems (ATS), Microsoft Office Suite, and scheduling tools. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Attention to Detail: Ability to accurately manage documentation and compliance records. Note : This is WFO only. There is no WFH/Hybrid