Role : Rostering Administrator Work location : MG Road, Bangalore Working Hours: 1.00 PM - 10.00 PM Key Responsibilities Support the Regional Manager and Nurse Managers in the rostering of Staff Nurses and Healthcare Assistants Have a core understating of the Rostering system used by Resilience and utilise the system across Resilience Maintain and monitor staff rostering and any other requirements by the system Complete any other tasks as delegated by the Head of Operations and CEO. Produce a weekly roster in conjunction with the nurse mangers in a timely manner Responsible for ensuring the rosters are maintained and updated with the best possible outcomes for the client Communicate with service users regarding rostering matters. Monitor the fill rates of the individual shifts and reporting this to management weekly. Support Nurse Managers and Regional Managers by preparing monthly reports and fill rates for service commissioners. Forwarding monthly rosters and fill rate reports to service commissioners. Ensure all staff maintain up-to-date mandatory training, scheduling additional training as needed. Liaise with payroll and accounts regards billing of work. Required Skills & Qualifications Minimum 4+ Years experience in an administrative role. Should have experience in customer support (International Voice process) preferred from Healthcare industry. Knowledge of Microsoft Word, Excel, & Outlook. Previous use of an IT rostering system an advantage Strong problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Note : This is WFO only. There is not WFH/Hybrid.
Role & responsibilities Role Overview We are seeking a Talent Acquisition Specialist to support our healthcare recruitment operations. This role is administration-heavy and will involve screening candidates in the early stages of the interview process, managing compliance documentation, scheduling interviews, processing work permit applications, and ensuring a seamless hiring process. Key Responsibilities Candidate Screening: Conduct initial screenings to assess qualifications, experience, and suitability for healthcare roles before passing candidates to hiring managers. Interview Coordination: Schedule interviews between candidates and hiring managers across multiple time zones, ensuring a smooth recruitment process. Compliance Management: Ensure all candidates meet regulatory and organizational compliance requirements, including licensing, background checks, and certifications. Work Permit Processing: Assist with visa and work permit applications for international hires, liaising with legal and immigration teams as needed. Administrative Support: Manage recruitment documentation, contracts, and compliance records for healthcare professionals. Applicant Tracking: Maintain and update candidate records in the applicant tracking system (ATS). Communication & Follow-ups: Act as a point of contact for candidates, keeping them informed throughout the hiring process. Process Improvement: Identify opportunities to streamline recruitment workflows and improve administrative efficiency. Preferred candidate profile Experience: 3+ years in a talent acquisition, recruitment coordination, or HR administration role, preferably in healthcare recruitment. Screening & Interviewing: Experience in conducting initial candidate screenings to assess skills and cultural fit. Organizational Skills: Strong ability to manage multiple tasks, deadlines, and compliance requirements. Communication: Excellent verbal and written communication skills. Tech-Savvy: Proficiency in applicant tracking systems (ATS), Microsoft Office Suite, and scheduling tools. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Attention to Detail: Ability to accurately manage documentation and compliance records.
Position : Rostering Administrator Location : M.G Road, Bangalore Working hours : 1.00 PM 10.00 PM Note : This is WFO only. There is no Hybrid/WFH Key Responsibilities Support the Regional Manager and Nurse Managers in the rostering of Staff Nurses and Healthcare Assistants Have a core understating of the Rostering system used by Resilience and utilise the system across Resilience Maintain and monitor staff rostering and any other requirements by the system Complete any other tasks as delegated by the Head of Operations and CEO. Produce a weekly roster in conjunction with the nurse mangers in a timely manner Responsible for ensuring the rosters are maintained and updated with the best possible outcomes for the client Communicate with service users regarding rostering matters. Monitor the fill rates of the individual shifts and reporting this to management weekly. Support Nurse Managers and Regional Managers by preparing monthly reports and fill rates for service commissioners. Forwarding monthly rosters and fill rate reports to service commissioners. Ensure all staff maintain up-to-date mandatory training, scheduling additional training as needed. Liaise with payroll and accounts regards billing of work. Other Duties: Attend training courses to meet and enhance the service being provided by Resilience Behave in a professional manner at all times, and to act as an ambassador for the company Adhere to relevant policies and procedures Required Skills & Qualifications Minimum 4+ Years experience in an administrative role. Should have experience in customer support (International Voice process) preferred from Healthcare industry Knowledge of Microsoft Word, Excel, & Outlook. Previous use of an IT rostering system an advantage Strong problem-solving and communication skills. Ability to work independently and in a team-oriented environment.
Position : Operations Specialist Travel & TA Processing Specialist Location : M.G Road, Bangalore Working hours : 1.00 PM – 10.00 PM Note : This is WFO only. There is no Hybrid/WFH Role & responsibilities Handle end-to-end visa and work permit processing for employees, including new applications, renewals, and cancellations. Ensure compliance with immigration laws and regulations for different countries. Maintain and update records related to visa status, work permits, and address employee queries regarding visa requirements, timelines, and procedures. Keep up to date with visa and immigration policy changes and advise stakeholders accordingly. Work closely with HR and recruitment teams to facilitate visa sponsorship for new hires and international transfers. Liaise with embassies, consulates, and government agencies as required. Should also be interested in supporting Talent Acquisition team in healthcare recruitment operations. This includes screening candidates in the early stages of the interview process, managing compliance documentation, processing work permit applications. Preferred candidate profile Any Graduate with minimum 3-5 years of experience in visa documentation or processing. Experience with Ireland, US, UK, Canada, or other country-specific visa processes is a must. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Excellent communication and coordination skills to liaise with internal teams and external agencies. Strong attention to detail and ability to handle confidential information.
Role Overview We are seeking a Talent Acquisition Specialist to support our healthcare recruitment operations. This role is administration-heavy and will involve screening candidates in the early stages of the interview process, managing compliance documentation, scheduling interviews, processing work permit applications, and ensuring a seamless hiring process. Work location : MG Road, Bangalore Key Responsibilities Candidate Screening: Conduct initial screenings to assess qualifications, experience, and suitability for healthcare roles before passing candidates to hiring managers. Interview Coordination: Schedule interviews between candidates and hiring managers across multiple time zones, ensuring a smooth recruitment process. Compliance Management: Ensure all candidates meet regulatory and organizational compliance requirements, including licensing, background checks, and certifications. Work Permit Processing: Assist with visa and work permit applications for international hires, liaising with legal and immigration teams as needed. Administrative Support: Manage recruitment documentation, contracts, and compliance records for healthcare professionals. Applicant Tracking: Maintain and update candidate records in the applicant tracking system (ATS). Communication & Follow-ups: Act as a point of contact for candidates, keeping them informed throughout the hiring process. Process Improvement: Identify opportunities to streamline recruitment workflows and improve administrative efficiency. Preferred candidate profile Experience: 3+ years in a talent acquisition, recruitment coordination, or HR administration role, preferably in healthcare recruitment. Screening & Interviewing: Experience in conducting initial candidate screenings to assess skills and cultural fit. Organizational Skills: Strong ability to manage multiple tasks, deadlines, and compliance requirements. Communication: Excellent verbal and written communication skills. Tech-Savvy: Proficiency in applicant tracking systems (ATS), Microsoft Office Suite, and scheduling tools. Knowledge of Work Permits & Compliance: Experience in handling visa/work permit applications and regulatory compliance in healthcare recruitment is a plus but not mandatory. Attention to Detail: Ability to accurately manage documentation and compliance records. Note : This is WFO only. There is no WFH/Hybrid
Role & responsibilities Role Summary This is an offshore role in which the Operations Specialist, based in India, will be responsible for business development, contributing to our growth strategies, and gaining hands-on experience in a fast-paced business environment. Key Responsibilities: Administrative Support Provide administrative support to the Business Development Manager, including CRM updates, scheduling meetings, managing calendars, and developing and organizing documents. Data Analysis Analyse sales data and compile reports to provide insights into business performance and identify areas for improvement. Event Coordination Assist in the planning and coordination of business development events, including conferences, trade shows, and networking events. Market Research Conduct market research to identify new business opportunities, competitor analysis and track industry trends. Prepare reports and presentations based on your findings. Client Relations Assist in maintaining and developing relationships with existing and potential clients and follow up on client communications via the CRM. Proposal Development Support the creation of proposals and presentations for new business pitches. Collaborate with the marketing team to ensure all materials are aligned with the company's branding and messaging. Preferred candidate profile Qualification: Any Graduate/Post Graduate. Should have 3+ years experience in Content Writing background and willing to do Marketing/Business Development activities. Excellent communication (verbal and written) with the ability to interact effectively with global clients and team members. Strong analytical skills with the ability to interpret data and provide actionable insights. Highly organized with the ability to manage multiple tasks and meet deadlines. Self-motivated and proactive with a willingness to learn and take on new challenges. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Microsoft Dynamics CRM software is a must.
Role & responsibilities The Compliance Maintenance Officer will be responsible for the ongoing monitoring of expiring compliance items required for an Agency Worker to continue working. This includes obtaining and validating all required documents, attaching to the CRM system, and recording correctly. Responsible for file maintenance on all working candidates across TTM Temp Division. Contact candidates via email and telephone to discuss their expiring compliance. Obtain compliance documents within agreed timescales and ensure documentation is saved on to CRM. Book candidates onto relevant training courses (both practical and online trainings) via the TTM training division. Complete relevant occupational health checks and Fit To Work renewals. Complete right to work and ID checks. Complete Garda Vetting renewal applications. Complete monthly professional registration checks if Agency Worker has a protected title e.g. Doctor, Nurse, AHP etc. Identify any potential compliance issues which may cause delays in deployment and communicate to the appropriate people. Implement tight controls within the CRM and Booking System if an Agency Worker is not compliant before the expiration of a Compliance Document. Carry out work instructions in line with TTM healthcare processes and procedures. Preferred candidate profile Qualification Bachelor’s degree (or equivalent) in Business, HR, Healthcare Administration, or related field. Should have 5+ years’ experience in International Voice Process (Healthcare Sector preferred). Knowledge of compliance processes and regulatory requirements in staffing/healthcare. Experience in managing multiple priorities in a fast-paced environment.
Internship Program Announcement Company Name: GWFSI Services India Private Limited (An Indian subsidiary of TTM Healthcare Limited) Position: Intern (International Voice & Chat) Duration: 6 Months (With the possibility of a confirmed full-time role based on performance) Stipend (6-Months): 20,000 Per Month Salary After Conversion (Full-Time): 25,000 per month Location: IndiQube Platina Working Hours : 1.00 PM - 10.00 PM (IST) Start Date: Immediate Mode of Work: Work From Office (WFO) only No Hybrid/Remote option available Qualification: Any graduate with excellent communication skills; healthcare students preferred (not mandatory); ability to understand and communicate effectively with candidates speaking diverse foreign accents. Eligible candidates are invited to submit their resumes to jobs.gwfsi@ttmhealthcare.com About the Program We are excited to launch our 6-Month Internship Program for fresh graduates. This program is designed to provide hands-on exposure, mentorship, and real-time project experience that will help freshers build a strong career foundation. High-performing interns may also be considered for full-time roles post completion. Roles & Responsibilities Ensure timely and effective fulfillment of client needs, maintaining a high standard of service. Work closely with the Fulfillment Manager to address client-specific requirements and manage any fulfillment-related issues. To manage candidates' bookings on Rota and Soft Recruit Tools. To process shift cancellations and find replacements to reduce the impact on fulfilment. To proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work. To keep candidates' records up to date in all systems, follow standard operating procedures. To work closely with the onboarding team to ensure new hires are utilized and booked into shifts. To collaborate with consultants to address any candidate concerns or challenges. To work closely with healthcare organizations to acknowledge all shifts requested, providing timely updates on shift requests and filled rosters. Foster a positive team culture that aligns with TTM Healthcares values and promotes productivity and engagement