Operations Research Analyst

We are looking for an ideal candidate who will be a part of Product Operations team to support and scale to support and scale our Review Validation & Moderation efforts . A successful Product Operations Associate will gain a deep understanding of business operations, technology research and product management. Role: Product Operations Associate Work Location: Gurgaon (Cyber Park/Hybrid) Experience: 0-2 Year (Candidate having internship exp. can apply) Notice Period: Immediate- 15 days What you’ll need: Masters with 0-1yrs OR tech graduation with 1-2 years of technology research experience, preferably with exposure in Digital Products space, followed by experience in Tech/IT industry, Research or Consulting Understanding of complex technology products & able to comfortably learn about new ones. Proficient with conducting secondary research. Excellent attention to detail, including ability to identify, dig into, and remedy errors. Microsoft Office expertise – Advanced Excel, PowerPoint Strong communication and collaboration skills. Bachelor’s/Master’s/MBA degree and exposure in Digital Products space. What you’ll do: Successfully manage content for a ratings and reviews platform for IT software. Rigorously t rack validation and moderation steps and regularly report status, velocity, and issues; build status reports. Build comprehensive understanding of processes to ensure end-to-end delivery on product platforms. Leverage that to process high quality product reviews to be published. Demonstrate a proactive approach to the improvement or optimization of existing processes. Engage with different stakeholders through targeted, crisp and timely communication. Work towards streamlining processes and building best practices around reducing TAT and maintaining/enhancing quality. *** ONLY RELEVANT/SHORTLISTED CANDIDATES WILL BE CONTACTED*** Interested candidates can also share their updated resume at shivani.garg@excelgens.com with the below mentioned details. Full Name: Total Experience : CCTC: ECTC: Notice Period (LWD if serving): Holding any Offer: Current Location: Reason for job change: Show more Show less