Operations Manager/Account Manager In Marketing Agency Internship

As an Operations Manager / Account Manager at our growing digital marketing agency, you will play a crucial role in facilitating seamless communication between clients and our internal team. Your proactive and people-oriented approach will ensure timely task execution and exceptional client satisfaction. Your responsibilities will include understanding client needs, assigning tasks to team members, tracking progress, ensuring timely delivery, and fostering strong relationships with both clients and team members. Your day-to-day responsibilities will involve client management, where you will be the key point of contact for clients across various digital marketing projects, ensuring clear and timely communication, submitting project deliverables after internal review, and maintaining strong client relationships. You will also be responsible for task coordination and team management, including allocating project tasks to team members, monitoring project timelines, maintaining a transparent task dashboard, and coordinating with different departments to ensure alignment on client deliverables. Additionally, you will act as a communication bridge between the agency head, internal teams, and clients, escalating issues to management proactively and contributing to improving workflows and team performance. To excel in this role, you should hold a Bachelor's degree in marketing, business, communications, or a related field, with a strong understanding of digital marketing services. Excellent communication, interpersonal, and problem-solving skills are essential, along with strong organizational and time-management abilities. You should be able to handle multiple client accounts, prioritize tasks effectively, and motivate the team to meet deadlines. Experience with project management tools, familiarity with CRM and reporting software, and a basic understanding of Google Workspace and Microsoft Office tools are preferred skills. Joining our team will offer you a creative and growth-driven work environment, the opportunity to work with a diverse set of clients, scope for leadership and career advancement, and an energetic, supportive team culture. Established in 2015, Uplift Communication - Digital Growth Partner is a full-service marketing agency in Ahmedabad. We help small and medium businesses enhance their online presence through data-driven strategies such as SEO, PPC, social media marketing, and corporate video production, with a focus on generating leads and building strong brands for our clients.,