3 Task Coordination Jobs

Supervise and manage all day-to-day office administrative activities.Carry out all administrative functions to support various teams.Updating and maintaining records of all orders, payments, and receiving stock. Required Candidate profile Making a comparison of received quotations for rate quality etc.Assist in daily operational purchasing needs.Executing any ad hoc responsibility assigned by the management

Job Summary: We are seeking an enthusiastic and dynamic Customer Communication & Coordination Executive to join our backend office team. The ideal candidate will manage customer queries, handle communications across Email, WhatsApp, and Calls, coordinate with internal team members and vendors, and ensure timely resolution of all client concerns. She will play a pivotal role in maintaining smooth communication, assigning tasks, and ensuring client satisfaction. Key Responsibilities: Manage and respond to customer queries received via Email, WhatsApp, and phone calls. Assign incoming queries and tasks to the relevant team members or departments. Maintain professional and timely communication with clients, internal staff, and vendors. Ensure every query is resolved within 24 hours or at the earliest possible time. Handle communication with vendors using the provided vendor list. Convert leads and inquiries into paid clients with a customer-focused and enthusiastic approach. Generate and prepare bills/invoices after payment is received and share them with clients. Maintain clear records of communications, tasks assigned, follow-ups, and closures. Learn internal systems and tools as trained on a step-by-step basis. Assist with documentation and backend support work as needed. Candidate Requirements: Fluent in English, Hindi, and Gujarati both written and spoken communication. Strong interpersonal skills with a pleasant and professional communication style. Organized, punctual, and detail-oriented. Ability to multi-task and work in a fast-paced environment. Self-motivated with a proactive attitude towards resolving customer issues and achieving goals. Basic knowledge of billing and invoice creation (training will be provided). Willing to learn and adapt to internal systems and workflow. Preferred Qualifications: Minimum 1-2 years of experience in customer service, coordination, or communication roles. Prior experience with CRM tools, invoicing software, or vendor communication is a plus. Graduate degree in any discipline preferred. Salary & Incentives: Monthly Salary: 15,000 to 17,000 (Based on Experience and Skills) Incentives: Based on work performance and contract renewal Why Join Us? Opportunity to grow in a structured and learning-oriented environment. Be a key part of client satisfaction and conversion journey. Supportive leadership and team culture. On-the-job training and continuous development.

Key Responsibilities: Policy & Process Development: Assist in developing policies and frameworks for new processes and initiatives. Ensure policies align with company values and long-term goals. Task Coordination & Progress Tracking: Coordinate with various teams to ensure timely progress on tasks and initiatives. Regularly follow up and provide updates to the Founder on the status of ongoing projects. Competitor Research: Conduct regular research on competitors and market trends. Provide insights and reports to help shape business strategies. Presentation & Document Preparation: Create clear and impactful presentations and documents for internal and external use. Assist the Founder in preparing for meetings, events, and presentations. Data Analysis & Reporting: Analyze data to support decision-making and provide actionable insights. Prepare regular reports and summaries for the Founder to track business performance. Product Enhancement: Collaborate on projects aimed at improving our services and product offerings. Collect feedback and research innovative ways to enhance patient experiences. Pre-requisites: Experience: Minimum 1 year of experience in a similar role, preferably in a fast-paced environment. Education: Bachelors degree in Business Administration, Management, or a related field. An MBA or equivalent qualification is a plus. Project Management Skills: Proven ability to manage multiple projects simultaneously, with strong organizational skills and attention to detail. Analytical Ability: Strong analytical skills for data interpretation and the ability to create meaningful reports to drive strategic decisions. Communication Skills: Excellent written and verbal communication skills, with the ability to draft policies, create impactful presentations, and document business strategies. Tech Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Problem-Solving Skills: Ability to think critically and provide solutions to challenges that arise, ensuring efficiency and effectiveness in business processes. Interpersonal Skills: Ability to work collaboratively with cross-functional teams and communicate effectively with various stakeholders. Self-Motivated: A proactive, self-starter attitude with a keen interest in business operations and continuous improvement. Flexibility: Willingness to adapt and handle changing priorities in a fast-paced environment, with a strong commitment to supporting the Founder and company goals.