Operations Manager

Role & responsibilities

Key Responsibilities

• Operational Coordination

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• Ensure smooth operation of all public charging stations by coordinating with technical and maintenance teams.
• Ensure all public charging stations are maintained to a high standard of cleanliness and organization, including overseeing station upkeep, reporting maintenance needs, and ensuring a positive user experience.
• Assist in troubleshooting operational issues and escalating to the appropriate departments when necessary.

• Reporting and Documentation

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• Prepare and maintain accurate reports on electricity usage, payments, and invoicing for management review.
• Maintain detailed records of all invoices and payments for audit and compliance purposes.

• Ad-hoc Duties

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• Provide operational support for any special projects or initiatives as assigned by the management.
• Assist in preparing reports for management meetings and audits.

Preferred candidate profile

• Bachelors degree in Electrical engineering, and Masters in Operations Management, or related field.
• Proven experience in operations, billing, or finance.
• Strong attention to detail and problem-solving skills.
• Proficiency in MS Office, particularly Excel, and billing software.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Years of experience: 5-8 years of experience