Operations Manager

As an Operations Manager at a Premium Handcrafted Leather Shoe brand in Gurgaon, your role will involve the following responsibilities: - Communicating with clients to understand order requirements, preferences, and specifications. - Verifying the authenticity and accuracy of each order to prevent errors or fraud. - Acting as the liaison between clients and the production team during the order lifecycle. - Monitoring all incoming orders, including online platform orders and custom/bespoke requests. - Strategically allocating orders to appropriate factories or artisans based on production capacity, complexity, and timelines. - Supervising production schedules to ensure deadlines are met without compromising quality. - Checking in with factory managers and artisans to assess progress and resolve potential bottlenecks. - Troubleshooting and resolving any issues related to production delays, quality control, packaging, or delivery. Qualifications Required: - 5+ years of experience in operations, preferably in luxury fashion, footwear, or handcrafted goods. - Strong interpersonal and communication skills to manage client relationships and internal teams. - Excellent organizational and time management skills. - Detail-oriented with a strong problem-solving mindset. Join this Premium Handcrafted Leather Shoe brand in Gurgaon and utilize your experience to streamline operations and ensure top-notch quality products reach the clients on time.,