Operations Manager ( Health Care )

8 - 13 years

8 - 15 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

HIRING ... Position Title: Operations Manager Reports To: Regional Head Location: Noida Role Description: Responsible for managing all existing operational contracts, contract retention, contract growth and development within assigned territory and strengthen the portfolio, reputation and image of Sodexo. Key Responsibilities - Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP. - Responsible for the delivery and expansion of business and margin in all operations ensuring full compliance with contractual obligations and Sodexo policies and procedures. - Support new business development through promotion and costing of products & services and response to tenders & proposals which deliver new business in Sodexos Integrated Facilities Management activities. - Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client. - Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements. Prepare timely and accurate financial and qualitative reports; Report on the same to Regional Head on a monthly basis and as and when required. - Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with Sodexo Finance team to ensure all suppliers and contractor payments are managed effectively. - Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required. - Liase with team to ensure alignment with the business goals and vision of Sodexo. - Ensure quality of work by adhering to Sodexo service standards - Drive the Monthly MOM with client and action plan for closure - Audit the 1) QHSE Score and action plan , 2) Golden rule tracker, 3) Invoices, 4) CSM, 5) BPR and 6) Resource Planning toll. Qualifications: - 12 years + experience - Leadership and team building skills - Excellent time management skills - Good excel and power point skills - Experience in facility operations, collections, P&L etc.

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Sodexo

Facilities Services

92866 Issy les Moulineaux Cedex 9 Gaithersburg

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