Operations Executive

An Operations Executive for Overseas Consultants is responsible for managing the day-to-day operations of an overseas consultancy firm, ensuring smooth client on-boarding, visa application processing, documentation management, and communication with clients and relevant authorities, while adhering to all immigration regulations and maintaining high service standards throughout the overseas study process.

Key Responsibilities:

Client Management:

Conduct initial consultations with prospective students to understand their study goals and eligibility for overseas programs.

Guide clients through the application process, including selecting suitable universities, preparing application documents, and managing deadlines.

Maintain regular communication with clients, addressing their queries and concerns throughout the application and visa process.

Visa Application Processing:

Thoroughly review client documents to ensure compliance with visa requirements of the destination country.

Prepare accurate and comprehensive visa applications, including necessary supporting documents.

Coordinate with relevant embassies or consulates for visa submissions and follow-up.

Documentation Management:

Maintain detailed client records, including academic transcripts, test scores, financial statements, and visa application details.

Ensure accurate and timely submission of all necessary documents to universities and immigration authorities.

Compliance and Regulations:

Stay updated on all relevant immigration laws and regulations of target countries.

Adhere to strict compliance standards regarding data privacy and client information.

Operational Efficiency:

Streamline processes and optimize workflows within the operations team to ensure timely completion of tasks.

Collaboration:

Collaborate with the sales team to provide accurate information and support client inquiries.

Coordinate with internal departments like finance and marketing to ensure seamless client experience.

Required Skills and Qualifications:

Bachelor's degree in a relevant field

Proven experience in the overseas education consultancy industry, particularly with visa processing.

Strong communication and interpersonal skills to interact with clients.

Strong organizational and time management skills to manage multiple client applications simultaneously

Detail-oriented with a high level of accuracy in handling sensitive documentation

Ability to work independently and as part of a team

Proficiency in relevant software applications for data management and communication.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person