Operations Executive

• Understand and manage Accounts, billings and receivable (under expert guidance)
• Identify the hospital and line of treatment (under expert guidance)
• Ensure the right guesthouse for the travellers (through the selected hospital)Role & responsibilities

• Handhold the patients through the treatment process at the hospital (by phone as and when required; you may need to go once in a while in person, but largely it will be by phone and email)
• Monitor and track all the admission formalities (by phone and email)
• Provide regular medical updates to the sponsor of the treatment (such as, the insurance agency, charity organization, employer, etc) by email.
• Keep track of the additional requirements (if discovered during the treatment) and organize interventions accordingly -to strive to ensure that the treatment process does not get disrupted by email/phone.
• Handhold the travelers if they wish to get visa for any other country on their way back home (at extra cost) by phone/email.
• In case the patient/attendant are English constrained, then provide interpreter services (at extra cost)
• Once you have understood & got trained in the job (and you feel you would want to do business development), then:
• Create new relationships overseas via e-mails, phone & social media.
• Make calls to doctors and other potential clients based in other countries to make them our channel partner & continuously engage with them with persistent followup.
• Manage international relationships with existing channel partners like doctors, hospitals, insurance companies, travel companies, corporates, etc.
• Increase business & revenues through existing channel partner(s) by creating and implementing promotional strategies, offering value adds & incentive plans etc.
• Create literature/opinions/blogs about various treatments, hospitals, doctors, etc.
• Meet revenue targets.
• Any other work that may be helpful to develop business.

Growth Potential:

• Opportunity for international trips to conduct CMEs, OPDs, conference & creating/reviving business relationships.